What exchange is apple on

Integrate Apple devices with Microsoft Exchange

You can integrate iPhone, iPad, and Mac computers with Microsoft Exchange, allowing organizations to quickly and automatically configure user’s devices to take advantage of Exchange features. Before you configure your mobile device management (MDM) solution to add Exchange payloads to a configuration profile, check the versions requirements.

Exchange requirements

iOS and iPadOS support the following versions of Exchange:

Office 365 (EAS 16.1)

Office 365 (EAS 16)

Office 365 (EAS 14.1)

Exchange Server 2019

Exchange Server 2016

Exchange Server 2013 (EAS 14.1)

Exchange Server 2010 SP3

Exchange Server 2010 SP 2 (EAS 14.1)

Exchange Server 2010 SP 1 (EAS 14.1)

Exchange Server 2010 (EAS 14.0)

Mail and Calendar in macOS support the following versions of Exchange:

Exchange Server 2019

Exchange Server 2016

Exchange Server 2013

Exchange Server 2010

Modern Authentication support for Exchange accounts

iOS 11 or later, iPadOS 13.1 or later, and macOS 10.14 or later support Microsoft Modern Authentication workflows of Exchange online tenants. OAuth can be used for Office 365 accounts with Modern Authentication enabled. In iOS 12 or later and macOS 10.14 or later, configuration can also be performed manually or with a configuration profile.

In iOS 14 or later and iPadOS 14 or later, Exchange accounts configured for Microsoft cloud-based services (such as Office365 or outlook.com) are automatically upgraded to use Microsoft’s OAuth 2.0 authentication service.

Calendar

Exchange Active Sync (EAS) and Exchange Web Services (EWS) both support the following features of Exchange on iOS, iPadOS, and macOS:

Wirelessly creating and accepting calendar invitations

Viewing an invitee’s calendar free/busy information

Creating private calendar events

Configuring custom repeating events

Showing the week numbers (which week of the 52 weeks in a year)

Receiving calendar updates

Keeping tasks in the Reminders app up-to-date

Calendar attachments and structured location support

Calendar delegation (macOS)

Calendar on iPhone, iPad, and iPod touch devices allow Exchange (2010 or later) event invitations to be forwarded, and allow an event recipient to suggest different times and locations. Calendar also supports smart locations and suggestions to the user based on their location and the event participants.

Microsoft Exchange Autodiscover service

iOS, iPadOS, and macOS support the Autodiscover service of Exchange. When a user manually configures an Apple device, Autodiscover uses the user’s email address and password to determine the correct Exchange Server information. For more information, see Autodiscover service on the Microsoft documentation website.

Remote wipe

You can remotely wipe the contents of an iPhone, iPad, or iPod touch using features provided by Exchange. All user data is removed and the device is restored to its original factory settings. It’s an ideal way to be sure all personal information is removed from a device before giving it to somebody else or returning it for service.

Rather than wipe an entire device, specific accounts and their Exchange data can be deleted. This can be done from Exchange for both active and inactive accounts.

Microsoft Exchange ActiveSync and Mail

Mail can search an Exchange account with specific predicates (dates, sender, subject) with improved results using Exchange ActiveSync (EAS) version 16.1.

Exchange draft folders have the ability to sync (with EAS 16 or Office 365 or later), and Mail filters search through smart mailboxes and flagged content. Push email is also supported.

Important: In iOS 14 or later and iPadOS 14 or later, if an Azure AD administrator hasn’t enabled “Apple Internet Accounts” (previously named “iOS Accounts”), the user is shown a message stating that administrator approval is required for configuration.

Microsoft Direct Push for iPhone and iPad

If a cellular or Wi-Fi data connection is available, Exchange automatically delivers email, tasks, contacts, and calendar events to devices.

Microsoft Exchange Global Address List (GAL) for iPhone and iPad

Apple devices retrieve contact information from your organization’s Exchange Server GAL when you search Contacts and for completing email addresses as they’re entered. GAL photos requires Exchange Server 2010 SP 1 or later.

Out-of-office reply messages for iPhone and iPad

Users can set automatic reply messages for when they’re unavailable, and select an end date for the replies.

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Integrer Apple-enheter med Microsoft Exchange

Du kan integrere iPhone, iPad og Macer med Microsoft Exchange, noe som gjør det mulig for organisasjoner å konfigurere brukerenheter raskt og automatisk for å dra nytte av Exchange-funksjoner. Sjekk versjonskravene før du konfigurerer MDM-løsningen din for å legge til Exchange-nyttelaster i en konfigurasjonsprofil.

Exchange-systemkrav

iOS og iPadOS støtter følgende versjoner av Exchange:

Office 365 (EAS 16.1)

Office 365 (EAS 16)

Office 365 (EAS 14.1)

Exchange Server 2019

Exchange Server 2016

Exchange Server 2013 (EAS 14.1)

Exchange Server 2010 SP3

Exchange Server 2010 SP 2 (EAS 14.1)

Exchange Server 2010 SP 1 (EAS 14.1)

Exchange Server 2010 (EAS 14.0)

Mail og Kalender i macOS støtter følgende versjoner av Exchange:

Exchange Server 2019

Exchange Server 2016

Exchange Server 2013

Exchange Server 2010

Modern Authentication-støtte for Exchange-kontoer

iOS 11 eller nyere, iPadOS 13.1 eller nyere og macOS 10.14 eller nyere støtter Microsoft Modern Authentication-arbeidsflyter av Exchange Online-leietakere. OAuth kan brukes for Office 365-kontoer med Modern Authentication aktivert. I iOS 12 eller nyere og macOS 10.14 eller nyere kan konfigurering også utføres manuelt eller med en konfigurasjonsprofil.

I iOS 14 og nyere og iPadOS 14 og nyere oppgraderes Exchange-kontoer som er konfigurert for Microsofts skybaserte tjenester (for eksempel Office 365 eller outlook.com), automatisk til å bruke Microsofts OAuth 2.0-autentiseringstjeneste.

Kalender

Både Exchange ActiveSync (EAS) og Exchange Web Services (EWS) støtter følgende funksjoner i Exchange på iOS, iPadOS og macOS:

Trådløst opprette og akseptere kalenderinvitasjoner

Vise ledig/opptatt informasjon i en invitert brukers kalender

Opprette private kalenderhendelser

Konfigurere tilpassede gjentakende hendelser

Holde oppgaver i Påminnelser oppdatert

Kalendervedlegg og strukturert stedsstøtte

Kalender på iPhone-, iPad- og iPod touch -enheter tillater videresending av invitasjoner i Exchange (2010 og nyere), og tillater at mottakeren foreslår et annet tidspunkt eller sted. Kalender har også støtte for smarte plasseringer og forslag til brukeren basert på plassering og deltakere.

Tjeneste for automatisk gjenkjenning med Microsoft Exchange

iOS, iPadOS og macOS støtter Autodiscover-tjenesten i Exchange. Når en bruker konfigurerer en Apple-enhet manuelt, bruker Autodiscover brukerens e-postadresse og passord til å finne riktig Exchange Server-informasjon. Du finner mer informasjon om dette under Autodiscover Service på Microsofts dokumentasjonsnettsted.

Fjernsletting

Du kan fjernslette innhold på en iPhone, iPad eller iPod touch med funksjoner i Exchange. Alle brukerdata fjernes, og enheten gjenopprettes til de opprinnelige fabrikkinnstillingene. Det er en ideell måte å sikre at all personlig informasjon fjernes fra en enhet på før den gis til noen andre eller sendes til service.

I stedet for å slette hele enheten, kan spesifikke kontoer og tilhørende Exchange-data slettes. Dette kan gjøres i Exchange for både aktive og inaktive kontoer.

Du finner mer informasjon om dette under Fjernslett innhold på Apple-enheter.

Microsoft Exchange ActiveSync og Mail

Mail kan søke i en Exchange-konto med spesifikke predikater (dato, avsender, emne) med forbedrede resultater med Exchange ActiveSync (EAS) versjon 16.1.

Exchange-kladdmapper har muligheten til å synkronisere (med EAS 16 eller Office 365 eller nyere), og Mail-filtre søker gjennom smarte postkasser og flagget innhold. Pushfunksjonen for e-post støttes også.

Viktig: Hvis en Azure AD-administrator ikke har aktivert «Apple-internettkontoer» i iOS 14 eller nyere og iPadOS 14 eller nyere (tidligere kjent som «iOS-kontoer»), vises brukeren en melding der det står at administratorgodkjenning kreves for konfigurasjon.

Microsoft Direct Push for iPhone og iPad

Hvis en mobil- eller Wi-Fi -dataforbindelse er tilgjengelig, leverer Exchange automatisk e-post, oppgaver, kontakter og kalenderhendelser til enheter.

Microsoft Exchanges globale adresseliste (GAL) for iPhone og iPad

Apple-enheter henter kontaktinformasjon fra organisasjonens Exchange Server GAL når du søker i Kontakter og for å kunne fullføre e-postadresser etter hvert som de skrives inn. GAL-bilder krever Exchange Server 2010 SP 1 eller nyere.

Fraværsassistent-meldinger for iPhone og iPad

Brukere kan bruke automatiske svarmeldinger når de ikke er tilgjengelige, samt velge en sluttdato for svarene.

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Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes with your iOS device.

Add your Exchange account

Tap Settings > Mail > Add Account > Microsoft Exchange.
If you’re adding another account, tap Accounts > Add Account.

Enter your address

Enter your email address, then tap Next. You can also enter an account description.

Connect to your Exchange Server

After you enter your email address, choose Sign In or Configure Manually.

Tap Sign In to automatically discover your Exchange account information. If your account uses modern authentication, you’ll be guided through a custom authentication workflow.

Tap Configure Manually to set up your account with Basic authentication. Enter your email password, then tap Next. You might also be prompted to enter additional server information, which you can get from your Exchange Server administrator.

Sync your content

You can sync Mail, Contacts, Calendars, Reminders, and Notes. When you’re finished, tap Save.

Edit your Exchange settings

Tap Settings > Mail > Accounts, then select your Exchange account. You can also set up automatic out-of-office replies, and change how often you want Mail to sync. To change advanced settings, tap your account name to change settings like SSL and S/MIME.

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Apple Trade In

Turn the smartphone you have into the iPhone you want.

Apple Trade In makes it easy to exchange any eligible smartphone for instant credit towards a new iPhone. Just answer a few questions regarding brand, model and condition. We’ll provide a trade-in value to lower the price of a new iPhone. And when we deliver your new iPhone, we’ll complete your trade-in right on your doorstep.

See how much your current smartphone is worth.

Trading in has never been easier.

See how much your phone is worth. Instantly.

Answer a few questions and we’ll give you a quote for how much your current phone is worth. You can use that value as instant credit to save on your new iPhone.

Simple, private and secure.

We’ll show you how to easily and securely wipe all the data from your trade-in device.

Doorstep pickup and delivery.

No need to go anywhere. Just exchange your smartphone when we deliver your new iPhone.

Great ways to pay. And save.

Take advantage of cashback offers and flexible EMI plans — with no-cost options available.

Recycle it right.

Even if your smartphone isn’t eligible for credit, we’ll help you recycle it.

Get help buying

Have a question? Call a Specialist or chat online. Call 000800 040 1966.

Free delivery

Buy online and get free contactless delivery.

Frequently Asked Questions

What is Apple Trade In and how does it work?

Is Apple Trade In available throughout India?

What devices are eligible for trade-in with Apple Trade In?

How much will I get in exchange for my current smartphone?

What can I expect from the trade-in process?

Once you purchase your new iPhone, we’ll schedule a time to pick up your old smartphone and deliver your new iPhone. Both will happen at the same time, and both are handled by our courier partner.

When the courier arrives, they’ll check the physical condition of your smartphone. For iPhone, they’ll run a diagnostic test to confirm that internal systems and components are working properly. For Android devices, there is a different diagnostic process. Learn more

When everything checks out, you’re all done. You’ll get your new iPhone and the courier will take your trade-in when they leave.

What happens if there’s an issue with my trade-in?

If your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice. You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount. As soon as payment is completed for the balance owed, the courier will hand you the new iPhone. The courier will accept cash, credit or debit card payments.

If you decide you don’t want the new iPhone, the courier will return the delivery, notify Apple, and we’ll refund your original payment method.

Will I get a receipt for my trade-in?

How do I get my old smartphone ready to trade in?

Getting ready to trade in is easy. If your smartphone is an iPhone, you need to back up your data as well as know your Apple ID and Password so you can turn off Find My iPhone when the courier arrives. If your smartphone is an Android, you need to back up your data and download the Verify app.

Regardless of the type of smartphone you have, it will need to access the internet at your location and you’ll need to back up your data.

We’ve put together a step-by-step guide to help you get ready to trade in.

How do I reschedule my delivery date?

What happens if I miss my delivery date?

Is there a way to track my trade-in status?

Can I cancel a trade-in?

Yes. If you decide you don’t want to trade in your old smartphone after you’ve completed your purchase online, you can inform the courier when they call to confirm your delivery. If you still want the new iPhone, the courier can accept payment for the entire trade-in credit when they deliver the new iPhone. The courier will accept cash, credit or debit card payments.

If you don’t want the new iPhone, the courier will cancel delivery and notify Apple, and we’ll refund your original payment method.

Do I have to include accessories like chargers and cables?

How do I find the serial number on my iPhone?

How do I find the IMEI number on my smartphone?

Is my personal data safe when I trade in my old smartphone?

How do I turn off Find My iPhone?

Do I have to provide proof of purchase for the device I trade in?

1. Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply.

‡ Listed pricing is Maximum Retail Price (inclusive of all taxes).

†† We use your location to show you delivery options faster. We found your location using your IP address or because you entered it during a previous visit to Apple.

More ways to shop: Find a retailer near you. Or call 000800 040 1966 .

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