What happened to apple

What happened to iTunes?

With macOS Catalina, your iTunes media library is now available in the Apple Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder is where you can manage and sync content on your iPhone, iPad, and iPod touch.

Now there’s an app for every media type

With macOS Catalina, your music, videos, podcasts, and audiobooks are organized in to their own dedicated apps — the Apple Music app, Apple TV app, Apple Podcasts app, and Apple Books app. You can also access your iTunes Store purchases in these apps.

If you have a PC, you can continue to use iTunes for Windows to manage your media library, make purchases, and manually sync and manage your iPhone, iPad, or iPod touch.

Use Finder to sync and manage your iPhone, iPad, and iPod touch

Finder is the new place to back up, update, or restore your iPhone, iPad, and iPod touch. Just connect your device to your Mac and it appears in the Finder sidebar. And you can easily drag and drop files to your device.

Upgrade your iTunes library

After you update to macOS Catalina, just open the Apple Music app or Apple TV app to use your iTunes library in the new apps. Have multiple iTunes libraries? Learn how to switch between them in macOS Catalina.

If you open the Apple Podcasts app or Apple Books app first, you won’t see any of your media until you open the Apple Music app or Apple TV app.

Here are some things to know

• The Apple Music app and Apple TV app read the contents of your iTunes library — so don’t delete your iTunes library.
• If you open the Apple Music app and don’t see all of your album artwork, leave the Apple Music app open so your album artwork can finish downloading.
• If you previously used multiple iTunes libraries, your audiobooks are imported in to the Apple Books library and podcasts are imported in to the Apple Podcasts library on your computer.

Where’s my media?

Here’s where you can find your entire media collection, access your iTunes Store purchases, and synced libraries.

All of your music is now in the Apple Music app

The Apple Music app is where you can find all of your music, including music that you imported in to iTunes, purchased from the iTunes Store, and playlists and smart playlists that you created in iTunes. And if you subscribe to Apple Music, you can stream and download millions of songs, and access your entire music library across all of your devices.

Looking for the iTunes Store?

If you don’t see the iTunes Store in the sidebar, here’s how to find it:

1. Open the Apple Music app.
2. In the menu bar, choose Music > Preferences.
3. Go to the General tab and select iTunes Store.
4. Click OK.

Everything you watch is now in the Apple TV app

The Apple TV app is the new home for all of your movies, TV shows, and home videos — including your purchases from iTunes. Browse movies and TV shows that you can buy, rent movies, and subscribe to just the channels that you want to watch. And soon you can discover new favorites with Apple TV+.

Find podcasts in the Apple Podcasts app

Find all of the shows that you’ve subscribed to or added to iTunes in the Apple Podcasts app. Continue listening to your favorite podcast episodes. And discover new shows that you might like based on the ones that you’re already listening to.

Listen with the Apple Podcasts app on your iPhone or iPad .

Listen with the Apple Podcasts app on your Mac.

Listen to audiobooks in the Apple Books app

Find your audiobooks, including the ones that you purchased from iTunes, in the Apple Books app. Discover new books to read in the Book Store. Or buy audiobooks from the new Audiobook Store so you can listen on the go.

The Apple Music app, Apple TV app, Apple Podcast app, and Apple Books app aren’t available in all countries and regions. Learn what’s available in your country or region.

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If your iPhone, iPad, or iPod touch is lost or stolen

If you lose your iPhone, iPad, or iPod touch or think it might be stolen, use Find My and protect your data.

Look for your device on a map

To find your device, sign in to iCloud.com/find. Or use the Find My app on another Apple device that you own.

If your iPhone, iPad, or iPod touch doesn’t appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.

Mark as Lost

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device.

Report your missing device to local law enforcement

Law enforcement might request the serial number of your device.

File a Theft and Loss claim

If your missing iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.

Remotely erase your device

After you erase a device, you can’t track its location, so make sure that you no longer need to search for the device. If you have AppleCare+ with Theft and Loss, do not erase your iPhone until your claim has been approved.

Contact your wireless carrier

If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.

Remove your missing device from your account

If you have AppleCare+ with Theft and Loss, do not remove your lost iPhone from your account until your claim has been approved.

Go to appleid.apple.com to remove the missing device from your list of trusted devices.

AppleCare+ with Theft and Loss is not available in all countries and regions.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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What happens to your iCloud storage when you sign up for Apple One

Apple One is designed to give you the best value for your Apple services. If you already pay for an iCloud+ plan, learn what happens when you sign up for Apple One.

If you already have an iCloud+ plan

If you purchase an Apple One subscription, either for yourself or for your Family Sharing group, learn what happens to your current iCloud+ plan below. If you use one Apple ID for iCloud storage and one for Apple Media subscriptions, learn what to do.

If the iCloud storage included in Apple One is more than your current plan

Your current iCloud+ plan is canceled and you’ll receive a pro-rated refund. Your total iCloud storage will be the amount included in your Apple One subscription.

If the iCloud storage included in Apple One is equal to your current plan

During the free trial, you keep both your current iCloud+ plan and the iCloud storage in Apple One. Once the trial is finished, your current iCloud+ plan is canceled. Your total iCloud storage will be the amount included in your Apple One subscription.

If the iCloud storage included in Apple One is less than your current plan

You keep both your current iCloud+ plan and the iCloud storage in Apple One.

If you prefer to keep only the storage included in your Apple One subscription, you can downgrade or cancel your current iCloud+ plan.

If you see an iCloud storage message, learn what to do.

If you need more iCloud storage

After you subscribe to Apple One, you can buy more iCloud storage if you need more. With both Apple One and an iCloud+ plan, you can have up to 4TB of total iCloud storage.

If a family member subscribes to Apple One

If you belong to a Family Sharing group and a family member subscribes to an Apple One Family or Premier plan, you can choose to keep your current iCloud+ plan or use the shared iCloud storage in Apple One.

If your family needs additional iCloud storage, the family member who purchased Apple One can buy more iCloud storage. With both Apple One and an iCloud+ plan, your family can share up to 4TB of total iCloud storage.

If you have more than one Apple ID

iCloud Private Relay is not available in all countries and regions.

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Back up your Apple Watch

Learn how your Apple Watch data is backed up and what the backup includes.

How Apple Watch backs up your data

Your Apple Watch data is backed up to the iPhone that it’s paired with.* This happens automatically as long as your iPhone and Apple Watch are near each other, so you don’t need to do anything to keep your watch backed up.

When you unpair your Apple Watch from your iPhone, the watch is backed up completely to your iPhone to make sure that the latest data is saved. You can use the backed-up Apple Watch data on your iPhone if you ever need to restore your Apple Watch, or when you set up a new Apple Watch.

When you back up your iPhone to iCloud or your computer, your iPhone backup includes your Apple Watch data. This means that when you set up a new iPhone and restore it from backup, your latest Apple Watch data is also restored.

* If you’ve set up an Apple Watch for a family member who doesn’t have an iPhone, the watch’s data is backed up to iCloud directly.

Here’s what your Apple Watch backup includes

• App-specific data (for built-in apps) and settings (for built-in and third-party apps). For example, Maps, distance, units, and your settings for Mail, Calendar, Stocks, and Weather.
• App layout on the Home screen
• Clock face settings, including your current watch face, customizations, and order
• Dock settings, including the order, whether you sort by favorites or recents, and available apps
• General system settings, such as brightness, sound, and haptic settings
• Health and Fitness data, such as history, awards, Workout and Activity calibration data from your Apple Watch, and user-entered data (To back up Health and Fitness data, you need to use iCloud or an encrypted backup on your computer.)
• Notification settings
• Playlists, albums, and mixes that are synced to your Apple Watch, and your Music settings
• The Siri Voice Feedback setting that controls when Siri speaks
• Synced photo album (To see which album syncs, open the Apple Watch app, tap the My Watch tab, then tap Photos > Synced Album.)
• Time Zone

Here’s what your Apple Watch backup doesn’t include

• Bluetooth pairings
• Credit or debit cards that are used for Apple Pay on your Apple Watch
• Passcode for your Apple Watch
• Messages*

* If your devices use iCloud and Messages in iCloud, your iMessages and text (SMS) and multimedia (MMS) messages are automatically stored in iCloud.

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Downgrade or cancel your iCloud+ plan

If you have more space in iCloud than you need, you can downgrade or cancel your iCloud+ plan on your iPhone, iPad, iPod touch, Mac, or PC.

What happens when you downgrade or cancel iCloud+

• If your iCloud storage exceeds your new storage plan capacity, iCloud won’t sync or update your information. iCloud updates again when you increase your storage capacity or delete information to make more space.
• If you downgrade to the free iCloud plan, your storage will be reduced to 5GB and you will no longer have access to iCloud+ features like Hide My Email, Private Relay, and HomeKit Secure Video support.*
• When you downgrade or cancel your plan, the storage change takes effect after your current subscription billing period ends.**
• To make sure you don’t lose any information, learn how to copy what’s in iCloud.

* Not all features are available in all countries or regions.

** Partial refunds are available where required by law. If you recently changed your iCloud storage plan, contact Apple within 14 days for a refund. Learn how to request a refund.

Downgrade or cancel on your iPhone, iPad, or iPod touch

1. Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage.
2. Tap Change Storage Plan.
3. Tap Downgrade Options and enter your Apple ID password.
4. Choose a different plan.
5. Tap Done. Can’t tap Done?

Downgrade or cancel on your Mac

1. Choose Apple menu  > System Preferences, then click Apple ID. If you’re using macOS Mojave or earlier, you don’t need to click Apple ID.
2. Click iCloud.
3. Click Manage.
4. Click Change Storage Plan.
5. Click Downgrade Options.
6. Enter your Apple ID password, then click Manage.
7. Choose a different plan.
8. Click Done. Can’t click Done?

Downgrade or cancel on your Windows PC

1. Open iCloud for Windows.
2. Click Storage.
3. Click Change Storage Plan.
4. Click Downgrade Options.
5. Enter your Apple ID password, then click Manage.
6. Choose a different plan.
7. Click Done. Can’t click Done?

If you subscribe to Apple One

Apple Music, Apple TV+, Apple Arcade, iCloud+, and more are combined into one simple plan with Apple One. If you already have an iCloud+ plan, you don’t need to cancel it when you sign up for Apple One. Learn what happens to your iCloud+ plan when you subscribe.

If you pay for both Apple One and an iCloud+ plan, you can downgrade or cancel the iCloud+ plan and just use the iCloud+ plan included in Apple One.

If you downgrade or cancel the iCloud+ plan included in Apple One, you also cancel your Apple One subscription. Learn how to see or cancel your subscriptions.

If you can’t select Done

If you can’t click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

Learn more

• iCloud+ bills to the payment method that you use with your Apple ID. You can add, remove, or change your payment method.
• Discover what iCloud backs up.
• If you want to turn off some iCloud features off or turn off iCloud completely, learn what to do.
• If you don’t have one of these devices, contact Apple Support to change your iCloud+ plan.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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