What is apple passcode

Use a passcode with your iPhone, iPad, or iPod touch

Learn how to set, use, and change a passcode on your iPhone, iPad, or iPod touch.

Set a passcode on your device to help protect your data. If your device supports Touch ID, you can often use your fingerprint instead of your passcode. If your device supports Face ID, you can use face recognition instead of your passcode. Your device will require your passcode when you do the following:

• Turn on or restart your device
• Press the Home button or swipe up to unlock your device (you can change this)
• Update your software
• Erase your device
• View or change passcode settings
• Install iOS or iPadOS Configuration profiles

Set up a passcode

Change your settings

Get help with passcode

Set up a passcode

1. On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode.
2. Tap Turn Passcode On.
   
3. Enter a six-digit passcode. Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code, or a custom alphanumeric code.
4. Enter your passcode again to confirm it and activate it.

Change your passcode or passcode settings

On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Settings > Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode.

You’ll find several settings and options:

• Turn Passcode Off: Tap this option to turn off your passcode.
• Change Passcode: Enter a new six-digit passcode. Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code, or a custom alphanumeric code.
• Require Passcode: As soon as you lock your screen, the default for this setting will ask you to enter your passcode to unlock. If you don’t want an immediate passcode requirement, change this setting. (For your own security, if you use Touch ID or Apple Pay, you can’t change the immediate passcode requirement).
• Allow Access When Locked: Use this option to allow access to some features when your device is locked, including Today View, Notification Center, Control Center on iPhone and iPod touch or iPad, Siri, Reply with Message, Home Control, Wallet, Return Missed Calls, and USB accessories.
• Erase Data: Choose whether to erase your device automatically after ten failed passcode attempts. If you don’t enable this option, your device will need to be restored on a computer after ten failed attempts.

Get help

Follow the steps in this section for help with things like passcode settings, alerts, and forgotten passwords.

If an alert says to change your passcode or you can’t adjust your passcode settings

Configuration profiles and email accounts based on Microsoft Exchange (common with business or education devices) sometimes have passcode policies that cause issues like this:

• You can’t turn off your passcode.
• You can’t change passcode settings because they’re unavailable, gray, or dimmed.
• You see an alert about a Passcode Requirement. For example, you might see a message that says you must change your iPhone unlock passcode within 60 minutes.

Contact your IT administrator for help. If you don’t use a configuration profile or Microsoft Exchange account, or if your device is personally owned, make sure you update your device to the latest version of iOS or iPadOS.

If you forgot your passcode

If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. If so, get help with a forgotten passcode or disabled device. If you forgot your Restrictions passcode, learn what to do.

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If you forgot your iPad passcode

Forgot your iPad passcode? Learn how to get your iPad into recovery mode so you can erase it and set it up again.

Forgot the passcode on your iPhone?

Forgot the passcode on your iPod touch?

If you enter the wrong passcode on your iPad Lock Screen too many times, an alert lets you know that your iPad is disabled. If you can’t remember your passcode when you try again, you need to use a computer to put your iPad in recovery mode. This process deletes your data and settings, including your passcode, giving you access to set up your iPad again.

After you erase your iPad, you can restore your data and settings from backup. If you didn’t back up your iPad, you can set it up as a new device and then download any data that you have in iCloud.

Step 1: Make sure that you have a computer (Mac or PC)

This process requires a Mac or PC. If you’re using a PC, make sure that is has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPad, or another compatible cable, to connect your iPad to the computer.

If you don’t have a computer and you can’t borrow one, you need to go to an Apple Store or Apple Authorized Service Provider for help.

Step 2: Turn off your iPad

1. Unplug your iPad from the computer if it’s connected.
2. Turn off your iPad using the method for your iPad model:
   • If your iPad doesn’t have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears.
     
   • If your iPad has a Home button: Press and hold the top button until the power off slider appears.
3. Drag the slider to turn off your iPad, then wait a minute to make sure that it turns off completely.

Step 3: Put your iPad in recovery mode

1. Get ready by finding the button on your iPad that you’ll need to hold in the next step:
   • iPad models that don’t have a Home button use the top button.
     
   • iPad models that have a Home button use the Home button.
2. Press and hold the correct button for your iPad while immediately connecting your iPad to the computer. Don’t let go of the button.
3. Keep holding the button until you see the recovery mode screen on your iPad, then let go.
   
   If you see the passcode screen, you need to turn off your iPad and start again.

If you can’t get your iPad to show the recovery mode screen and you need help, contact Apple Support.

Step 4: Restore your iPad

1. Locate your iPad in the Finder or in iTunes on the computer that it’s connected to. (Learn how to find your connected iPad.)
2. Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPad and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPad and start again.
   
3. Wait for the process to finish.
4. Disconnect your iPad from the computer, then set up and use your iPad.

Need more help?

If you can’t complete any of these steps, if you’re still prompted for a passcode, or if you need any other assistance, contact Apple Support.

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If you forgot your iPhone passcode

Forgot your iPhone passcode? Learn how to get your iPhone into recovery mode so you can erase it and set it up again.

If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. If you can’t remember your passcode when you try again, you need to use a computer to put your iPhone in recovery mode. This process deletes your data and settings, including your passcode, giving you access to set up your iPhone again.

After you erase your iPhone, you can restore your data and settings from backup. If you didn’t back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.

Step 1: Make sure that you have a computer (Mac or PC)

This process requires a Mac or PC. If you’re using a PC, make sure that it has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer.

If you don’t have a computer and you can’t borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

Step 2: Turn off your iPhone

1. Unplug your iPhone from the computer if it’s connected.
2. Turn off your iPhone using the method for your iPhone model:
   • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus: Press and hold both the Side button and the Volume down button until the power off slider appears.
     
   • iPhone 7 and iPhone 7 Plus: Press and hold the Side button until the power off slider appears.
     
   • iPhone SE (1st generation), and iPhone 6s and earlier: Press and hold the Side (or Top) button until the power off slider appears.
     
3. Drag the slider to turn off your iPhone, then wait a minute to make sure that it turns off completely.

Step 3: Put your iPhone in recovery mode

1. Get ready by finding the button on your iPhone that you’ll need to hold in the next step:
   • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus use the Side button.
   • iPhone 7 and iPhone 7 Plus use the Volume down button.
   • iPhone SE (1st generation), and iPhone 6s and earlier use the Home button.
2. Press and hold the correct button for your iPhone while immediately connecting your iPhone to the computer. Don’t let go of the button.
3. Keep holding the button until you see the recovery mode screen on your iPhone, then let go.
   
   If you see the passcode screen, you need to turn off your iPhone and start again.

If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.

Step 4: Restore your iPhone

1. Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to. (Learn how to find your connected iPhone.)
2. Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPhone and start again.
   
3. Wait for the process to finish.
4. Disconnect your iPhone from the computer, then set up and use your iPhone.

Need more help?

If you can’t complete any of these steps, if you’re still prompted for a passcode, or if you need any other assistance, contact Apple Support.

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Unlock your iPhone with Apple Watch when you’re wearing a face mask or sunglasses

When you’re wearing a mask or sunglasses and your Apple Watch, you can simply raise and glance at your iPhone to unlock it. Learn how to set up and use the feature.

What you need

Unlocking your iPhone with your Apple Watch requires these devices:

• An iPhone that uses Face ID (iPhone X or later) and has iOS 14.5 or later
• An Apple Watch Series 3 or later with watchOS 7.4 or later

The feature also has these requirements:

• Your Apple Watch needs to be paired with your iPhone.
• Your iPhone and Apple Watch need to have Wi-Fi and Bluetooth turned on. (You don’t need to be connected to a Wi-Fi network.)
• Your Apple Watch needs to have a passcode, and wrist detection must be turned on.
• Your Apple Watch needs to be on your wrist and unlocked.
• You need to be wearing a mask that covers your mouth and nose, or sunglasses or ski goggles that cover your eyes.

How to set up Unlock with Apple Watch

1. Open the Settings app on your iPhone.
2. Tap Face ID & Passcode, then type your passcode.
3. Scroll down to Unlock with Apple Watch, then turn on the feature next to your watch’s name. If your watch doesn’t have wrist detection enabled, you’re asked to turn it on.

How to unlock your iPhone with your Apple Watch

1. Make sure that you’re wearing a mask, sunglasses, or ski goggles and that your Apple Watch is on your wrist and unlocked.
2. Wake your iPhone by raising it or tapping its screen.
3. Glance at your iPhone to unlock it. Then you can swipe up from the bottom of your iPhone screen to begin using it.

If you didn’t mean to unlock your iPhone

When your Apple Watch unlocks your iPhone successfully, your watch gives haptic feedback and shows an alert. If you didn’t mean to unlock your iPhone, tap the Lock iPhone button on your Apple Watch screen.

The next time you unlock your iPhone after tapping this button, your iPhone requires that you type your passcode.

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