What is apple supports number

Find the serial number or IMEI on your iPhone, iPad, or iPod touch

Learn how to find the serial number, IMEI/MEID, CDN, and ICCID on your iPhone, iPad, or iPod touch.

Before you begin

• You can find these numbers in several places, including Settings, on the physical device, in Finder or iTunes, and on the original packaging.
• When you contact Apple for support, you can use the serial number or the IMEI/MEID number to identify your device.

Find your serial number, IMEI/MEID, or ICCID

1. Go to Settings > General and tap About.
2. Look for the serial number. You might need to scroll down to find the IMEI/MEID, and ICCID.
   
3. To paste this information into Apple registration or support forms, touch and hold the number to copy.

Still haven’t found the number that you need? See the following sections.

In Finder or iTunes

Don’t have your device?

iPhone

On these devices, find the serial number in Settings and the IMEI/MEID on the SIM tray. If you need support but you can’t view the Settings menu, you can use the IMEI/MEID instead of the serial number:

• iPhone 13
• iPhone 13 mini
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12
• iPhone 12 mini
• iPhone 12 Pro
• iPhone 12 Pro Max

• iPhone SE (2nd generation)
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone X

• iPhone 8
• iPhone 8 Plus
• iPhone 7
• iPhone 7 Plus
• iPhone 6s
• iPhone 6s Plus

On these devices, find the serial number in Settings and the IMEI/MEID (the MEID is the first 14 digits of the IMEI) on the back. If you need support but you can’t view the Settings menu, you can use the IMEI/MEID instead of the serial number:

• iPhone 6
• iPhone 6 Plus
• iPhone SE (1st generation)
• iPhone 5s
• iPhone 5c
• iPhone 5

• iPhone 3G
• iPhone 3GS
• iPhone 4 (GSM model)
• iPhone 4s

If you have an original iPhone, find the serial number and IMEI engraved on the back.

iPad and iPod touch

Find the serial number for your iPad Pro, iPad, or iPod touch on the back of the device. On an iPad (Wi-Fi + cellular model), you’ll also find the IMEI.

Finder and iTunes

You can also find the serial number for your device in Finder or iTunes:

1. Connect your device to your computer.
2. On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes.
3. Locate your device. In Finder, make sure you’re under the General tab. In iTunes click the Summary tab to see its information.
4. For an iPhone, click Phone Number under your device name or the device model to find the IMEI/MEID and ICCID. For an iPad (cellular model), click Serial Number to find the CDN, IMEI/MEID, and ICCID.
   

If you’d like to paste this information into Apple registration or support forms, choose Edit > Copy Serial Number.

If you don’t have your device

There are several places to check that might show the serial or IMEI/MEID number.

1. Go to appleid.apple.com in a web browser on your computer.
2. Sign in with the Apple ID that you use on your device.
3. Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.

If you still need help, here’s what to try next:

• Do you have a different device with iOS 10.3 or later that’s signed in to your Apple ID? On that device, go to Settings > [Your name]. Scroll down to see any devices signed in with your Apple ID. To view the serial and IMEI/MEID number, tap the device name.
• Do you still have your device’s original package? Find the serial number and IMEI/MEID on the barcode:
  
• Still can’t find the number that you need? Contact Apple Support by selecting your device from this list:
  • iPhone
  • iPad
  • iPod touch

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753) .

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753 .

Shop with SignTime ASL Support

American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753 .

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775 , 7 days a week from 9 AM to 6 PM central time 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

North American Corporate Contacts

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753)

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

Get ASL Support through SignTime

You can also receive AppleCare service and support in American Sign Language (ASL). Connect to an interpreter

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

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Frequently Asked Questions

How do you call apple support?

The number you will call for Apple support will depend totally upon what country you are living in, so make sure you call the correct one. If you are in the USA, you will call 1-800-275-2273 and if you are in Canada, you will call 1-800-263-3394.

What is the customer service number for apple?

Phone numbers. The most popular Apple Customer Service phone number in the USA is 1-800-676-2775. For customer services, you can call: 1-800-My-Apple and for sales, support, call: 1-800-676-2775.

What is the apple help desk phone number?

Apple USA Customer Service Phone Numbers: +1-408-996-1010-this is the customer service number of Apple USA corporate headquarters. You can contact at this number for general information and enquiries. 1-800-275-2273-this is the technical support phone number of Apple USA iPod, Mac and iPad.

How do you contact apple care?

Contacting Apple — by phone or otherwise. While 800-275-2273 is Apple’s best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Apple customers, is by calling their 800-692-7753 phone number for their International Customer Service department.

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