What to do if the iphone freezes

If your iPhone won’t turn on or is frozen

If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

iPhone screen is black or frozen

iPhone is stuck on the Apple logo

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd generation)

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
   
4. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

1. Press and hold both the side button and the volume down button until you see the Apple logo.
   
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Select your iPhone on your computer.
3. While your iPhone is connected, follow these steps:
   • On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

Keep holding the buttons until you see the recovery mode screen.

When you get the option to restore or update, choose Update.

Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.

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How to Fix iPhone 13 Screen Frozen Issue

by Jenefey Aaron Updated on 2021-09-24 / Update for iPhone Tips

«The phone freezes when I click on a notification.» When a device like iPhone fails to perform properly, even the simple tasks become very challenging. Although, it is one of the most sophisticated and reliable gadgets in the market still you can come around severe software and hardware problems, which if not handles properly can make your life very difficult.One of the problems that are known to leave the users panicked and exhausted, is called a «Frozen iPhone». The problem is that the device becomes unresponsive and the user is unable to do anything. Fortunately, it is a very common problem and we have some simple fixes that you can implement at home by yourself. Here’s what to do when your iPhone freezes.

So, if you are handling a frozen iPhone, then it must be very frustrating for you. As a frozen iPhone means, the device will be completely unresponsive and you won’t be able to do anything with it, it won’t even respond to touch. Don’t get too worried, the quick fixes are discussed below. Here’s what to do when iPhone freezes;

Way 1: Force Restart When iPhone Freezes

Force Restart is a very effective procedure to fix any minor issues with iPhones, so, when you got a frozen iPhone in your hands you must Force restart the device with the hope that it might fix the issue. But most users do not know how to turn off iPhone when frozen, let alone Force Restart the device.

Way 2: Force Close All Running Apps

The App Store is filled with millions of apps and not all of them are perfect. It is quite possible that one of the apps you are using is possibly interfering with the performance of the device.

So, you need to close all the apps, just tap on the Home button twice. An app list will be opened, find the app that you think is the source of the problem and close it. If doing this fixes the device then you are good to go, otherwise, move on to the next solution.

Way 3: Reset All Settings

If iPhone frozen on Apple screen then you reset all the settings, possibly it will fix the problem. Here’s how to reset the device.

Go to the Settings of your iPhone, then tap on «General».

After that, tap on «Reset» and then tap on «Reset All Settings».

Finally, you will be asked for your passcode for confirmation, provide it and the settings will reset.

Quite possibly, resetting the iPhone will fix the frozen screen and you won’t have to handle an unresponsive iPhone anymore.

Way 4: Try ReiBoot Repair iPhone without iTunes/Data Loss

This is another way to repair the iOS, but without iTunes and without data loss. We are going to use a third-party iOS repair tool to fix the problem with the device, the software is called Tenorshare ReiBoot. It is an exceptional iOS repair tool, you should use its services if iPhone screen frozen, this program will fix the device within a matter of minutes without even deleting the files.

Step 1: Start by downloading the ReiBoot setup files from the internet and then install the program.

Step 2: Now, launch the program on your computer and then connect the frozen iPhone to the computer using a data cable.

Step 3: Then, go to the ReiBoot interface and select «Repair Operating System», then you will be forwarded to the next panel where you need to click on «Start Repair» to proceed.

Step 4: In the next part of the procedure you will be asked to download the firmware file needed for the procedure. So, select a location on your hard drive, then click «Download».

Step 5: After the firmware is downloaded you can click on «Start Repair» to start fixing the device.

The Bottom Line

Therefore, don’t get too worried if your iPhone is frozen, all the effective fixes are detailed in the article. It is a very common problem with the device, people mostly get panicked because when they try to do anything, the device stays unresponsive. First, try the regular method like Force Reboot or Rest the Settings but if they don’t work then move on to the more evasive procedures like using ReiBoot to fix the iOS, etc.

Updated on 2021-09-24 / Update for iPhone Tips

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How to Reset/Restart iPhone 13/12/11/X/XS/XR When Frozen

You may have encountered some situations about iPhone frozen or hung issues like «your iPhone randomly frozen, it did not respond to your touchscreen gestures. Or your iPhone keeps crashing? Worst still, your iPhone is hung and re mains black? What are you supposed to do?» No worries. In this article, you can learn how to reboot/reset a frozen iPhone without Power or Home buttons.

Part 1: Why is My iPhone Frozen or Hung

Freezes and crashes are generic iPhone problems that can occur in any iPhone software, from Safari to Maps. Your iPhone could lock up completely, does not respond to any input, or even does not wake up from sleep if there are corruptions or other issues on the device’s programs, applications or widgets, or after installing/updating apps on iPhone, jailbreak, iOS update, etc.

Part 2: 10 Ways to Reset/Restart a Frozen or Hung iPhone

We have found top 10 ways to help you fix iPhone Xr frozen (as well as other iPhone models) and how to reset/restart iPhone when frozen. In some cases, you don’t have to reboot your iPhone to fix the freeze. Anyway, try any of them to get rid of iPhone freezeing or hung issue.

The top 5 methods below apply to the situation that you have working Power (Sleep/Wake/Lock/On/Off) button and Home button. If you have broken Power and Home buttons, or you hava an iPhone without a Home button, you should go to the ways on how to restart frozen iphone without home button, which is described from Top 6.

Top 1. Use Home Button to Restart iPhone When Frozen

To unfreeze an iPhone 6 or iPhone 7, the first thing you should do is to press and hold down the Home button for about 10 seconds. Then you will be returned to the Home screen with everything working again.

Top 2. Restart iPhone

For iPhone X or later, press and hold either volume button and the side button until the power off slider appears. For iPhone 6 to iPhone 8 series, press and hold the Side button untile the power off slider appears. Then press and hold the Power button again until the Apple logo appears. Wait a few seconds for iPhone’s startup sequence to finish and you can be back at the home screen.

Top 3. Force Restart a Frozen/Hung iPhone

For iPhone 6 and older Models:

Press the home button and the power button at the same time. Keep pressing the buttons until you see the Apple logo and let the restarting process finish.

For iPhone 7 and 7 Plus:

Press the Power button and volume down button simultaneously and hold them. Let go of the buttons when you see the Apple logo on the screen.

For iPhone 8 and later Models:

For the new models, you have to quickly press the volume up button, and then follow the same process with volume down button. At last, press the side button and hold it until the screen turns off and the Apple logo pops up on the screen.

Top 4. Close an App to Unfreeze iPhone X/XR/XS/11/12/13

If you have a single misbehaving app on your iPhone, you can «force quit» it by pressing and holding Power button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.

Top 5. Remove Some Content

If your iPhone screen is still frozen, you can try to remove some of the content that’s on your iPhone. Alternatively, you can erase all content and settings by tapping Settings > General > Reset > Erase all Content and Settings. Then you can use the Top 2 method to restart your iPhone.

The methods below are about how to reboot a frozen/hung iPhone without Power or Home buttons. If you have a broken Power/Home button, try any of them until you can restart your iPhone and fix the issue.

Top 6. Reboot Frozen iPhone with UltFone iOS System Repair

UltFone iOS System Repair is the professional freeware that can help force to reboot the frozen or hung iPhone and fix frozen iPhone after upgrade by putting the device into recovery mode and then get it out. That is, you won’t lose your iPhone data and your iPhone will run smoothly. You can fix all booting problems without Power or Home buttons on computer:

Free download the program and install it on your computer. There is a Windows version and a Mac one. Windows version runs on Windows 10/8.1/8/7/XP/Vista, and Mac OS.

Connect iPhone to your computer and run UltFone iOS System Repair. Click on «Enter Recovery Mode».

Then click on «Exit Recovery Mode» to restart your iPhone. It will come back to normal.

Top 7. Try a Trick to Turn Off iPhone When Screen is Frozen

Squeeze the edges of your iPhone near the top of iPhone, just below the Power button and press the broken Power button at the same. This will force the internal switch to make just enough contact to allow you to power iPhone off. And then you can power iPhone on by plugging it into a computer with a USB cable.

Top 8. Reset iPhone when Frozen without Data Loss

However, if the above methods cannot get you out of the dilemma, there might be soem severe system issue on your iPhone. Luckily, with UltFone iOS System Repair, you can easily repair the operating system of iPhone without using iTunes, thus all the data and settings will be kept untouched. Here are the steps to repair iPhone system.

As you have already downloaded the program, choose «Start» then «Standard Repair».

Then you can download the newest firmware package for your iOS device. Choose a save path and start downloading.

Once the firmware is downloaded successfully to your computer, click «Start Standard Repair» to begin the system recovery.

Top 9. Reset iPhone to Factory Settings [Erase All Your Data]

You can try to reset your frozen or hung iPhone to its original factory settings. As we know factory restore will erase all the content and data on your device, thus, remember to back up your iPhone before taking this method. Here are the steps for you to restore iPhone in iTunes:

Step 1: Run iTunes on your computer and then connect iPhone to computer with a USB cable.

Step 2: Once the device is detected, click the device icon and then choose «Summary»

Step 3: Now you can click «Restore iPhone» to set up it as a new one.

Top 10. Ask Apple for Help

If you have AppleCare or iPhone is still under warranty, you can take it to an Apple retail store or call AppleCare for help. A broken power button is covered by the Apple warranty.

Part 3: How to Avoid iPhone Being Frozen or Hung

To prevent iPhone freezes or hangs in the future, you should update your iPhone’s software to prevent (or reduce at least) iPhone frozen or hung. Updates fix known bugs in existing software and add new features. You can refer to Apple’s official website about how to update iPhone: http://support.apple.com/kb/HT4623

Remember to update your iTunes too. Updating to the latest version of iTunes can make syncing and other interactions between iTunes and your iPhone go smoothly, which in turn can prevent your iPhone from freezing or hanging.

The Bottom Line

Well, we’ve analysized iPhone frozen issue and show you the possible ways to reboot a hung iPhone. I hope your problem can be solved after trying the above methods. If you have similar issues like iPhone stuck on recovery mode, Apple logo, iPhone not turning on and so forth, you are always welcomed to contact us and try the iOS System Repair tool to fix iOS to normal.

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