What to do with apples from apple picking

Shipping & Pickup

You can purchase your items online and pick them up at an Apple Store, or have them delivered directly to your door. Here you’ll find everything you need to know about delivery, pickup, and managing your order

Shipping & Delivery

Shipping is free on all orders. Apple uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you’ll see your item description, price and delivery timing.

Delivery Time

We keep you informed
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.

You can also visit online the Self Service 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Apple ID and password to get a summary of orders placed in the past 18 months. You’ll see your order number, the date and time the order was placed, the status of the order, estimated shipping and delivery dates, the shipping method, and package tracking information for items that have shipped. If you choose to view the order details of an order, you’ll see additional information including any gift messaging, product engraving, product customisation, and more.

Shipping and delivery estimates

The ‘Ships’ timeframe is an estimate of when the item will prepare for shipment and ship from our warehouse. The items on your order will ship as they become available.

You can pre-select a different delivery time for each eligible item on your order.

• Items that ship within «In Stock» are estimated to ship the same or following business day.
• Items with longer estimates ship from our warehouse within the timeframe indicated (e.g., 7-10 business days).
• Custom-configuring your Mac or personalizing your iPod may take additional time to prepare for shipment, and will increase the ‘Ships’ timeframe.

The ‘Delivers’ timeframe is an estimate of when the item will be delivered to your shipping address after it ships.

All estimates are based on business days.

Scheduled Delivery with pre-selected delivery time windows

You can pre-select a delivery time that is convenient for you. Some limitations may apply.

• Standard Delivery. Delivered within 1-3 days after your item is shipped. Free.
• 9:00am to 12:00pm. Delivers 1-3 days after your item is shipped, between 9:00am and 12:00pm. Free.
• 12:00pm to 5:00pm. Delivers 1-3 days after your item is shipped, between 12:00pm and 5:00pm. Free.
• 5:00pm to 9:00pm. Delivers 1-3 days after your item is shipped, between 5:00pm and 9:00pm. Free.

Some products may not be eligible for deliveries with pre-selected time windows.

Note: Scheduled Delivery with pre-selected delivery time windows may not be available during product launches.

Available to Ship Time

The ‘Available to ship’ time is an estimate of when the item will leave our warehouse. For example, if an item displays “Available to ship: 1 business day» the item will leave our warehouse 1 business day after you place your order. While Apple works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer ship times.

Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfil the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.

Shipping Cost

The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Please note that applicable shipping fees apply to Apple Print Products.

You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website.

Apple Store Pickup

If this is your first time selecting an Apple Store, our product pages will display Available for pickup: Check availability. Click this link and enter your postal code to display the Store details to pick up the item.

If you’ve previously selected an Apple Store, our product pages will display your chosen location.

Once you’re ready to purchase, select Pick up at Checkout. Then Continue. Items marked Available Today will usually be ready for pickup within an hour. You’ll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store.

If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid government issued photo ID. Proof of Covid-19 vaccination or a valid alternative will be required. If you have designated an alternative pickup contact, they will need to bring the order number, valid government issued photo ID and proof of Covid-19 vaccination or a valid alternative.

What’s Next?

Once your order is placed, we send information about your order by email. The email you receive depends on whether you chose to have the items delivered or picked up. If you have multiple items on your order, you may receive additional emails for each item.

Order Acknowledgement

The order acknowledgement email provides a summary of the items on your order. If you chose to have an item delivered, the order acknowledgement will display the delivery address and a Delivers date. You can click this to view your order status in online Order Status. For pickup items on your order, the email will display your selected Apple Store location. If you have designated someone else to pick up the item for you, the email will also display your pickup contact.

Shipment Notification

If you chose to have an item delivered, we’ll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and a delivery date. You can click the tracking number to track your package on the carrier’s website.

If you purchase an Apple Store Gift Card by email, we’ll send you an email notification once we send the gift card to the recipient.

Pickup Notification

Once your items are available at the Apple Store, we’ll send a pickup notification email.

Pickup Reminder

We’ll send a reminder email if your item is still waiting to be picked up.

Text Notifications

We send updates by text message, so you can stay updated on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you’ll receive will vary depending on the orders you placed.

What to Expect

Once your order is shipped or available for pickup, we’ll send you a text message. This will include your order number and a link to the tracking or pickup store information. We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. You may receive between 1-4 text messages per item on your order.

Changing Text Message Preferences

You can edit your mobile phone number at any time by signing in to your account and editing the delivery or pickup notification preferences for your order.

Your privacy is important to Apple. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Visit apple.com/privacy. You can also review our Terms of Use at apple.com.sg/shop/help/policies

What time will my order be delivered?

For orders shipped to a residential address, deliveries are normally made between 9 am and 9 pm Monday to Saturday.

For orders shipped to an office address, deliveries are normally made between 9 am and 6 pm Monday to Friday.

For orders that are shipped for a pre-selected time that is convenient for you, you can expect your delivery shipped by Yamato at the time specified in one of the time windows as follows:

• 9:00am — 12:00pm
• 12:00pm — 5:00pm
• 5:00pm — 9:00pm

You can check the estimated delivery date and carrier by visiting our online Self Service for the latest status of your order. Apple and its carriers are unable to provide an exact time of delivery. Our carriers cannot make a call prior to delivery.

Can I have my order delivered to an address other than my home?

For your convenience, you may prefer to have your order delivered to an alternative address such as your office address. If you choose to deliver to your office, please include the business name in the shipping address. Please note, if you choose this option, goods may be left with reception.

Delivery to a PO Box is not permitted for security reasons.

Signature on delivery

Most of our shipments contain valuable computer equipment. If you will not be home to accept delivery of your product, consider shipping your product where someone you trust will be able to sign for your package. For your convenience, you may prefer to have your order delivered to your office address. If you choose this option, please include the name of your business in the address. Please note, if you choose this option, goods may be left with reception or the Mail Room. Delivery to a PO Box is not permitted for security reasons.

How much am I charged for shipping?

It won’t cost you anything — Apple Store pays for standard delivery.

Please note that applicable shipping fees apply to Apple Print Products.

I need to change my shipping address.

If you have not yet received your shipment notification you can amend your details online via our Self Service website. If you are unable to modify your shipping details here, please contact the Apple Store Customer Service.

If your order is already in transit, please call the Apple Store Customer Service.

I will not be home on the scheduled delivery date.

As our carriers require a signature on delivery, the carrier will leave a calling card if you are not at home. Apple will also send you an email advising that our carrier was unable to deliver your order. You can then contact the carrier directly to schedule a new delivery appointment or alternatively amend your delivery address.

What happens if my delivery goes missing or is damaged?

In case of any problems with your delivery, Apple will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you. We will make every effort to contact you and keep you informed of the progress of our investigation and where appropriate, deliver a replacement. If you have already received your order and find that it is damaged, please call the Apple Store Customer Service.

Shipping restrictions

Shopping in Singapore

The Apple Online Store Singapore sells and ships items only within Singapore. You may not export any products purchased at the online Apple Store. The Apple Store sells and ships products to end user customers only. Notwithstanding order confirmation Apple may cancel any order where it has reasonable grounds to believe the product is not being purchased for end use.

For additional shopping options, visit the «Other Ways to Shop» section of the Shopping Experience online Help page.

Shopping outside Singapore

There are more than 20 Apple Online Stores in countries or regions around the globe. The Apple Online Store Singapore ships only within Singapore. We do not ship to freight forwarders. If you would like to purchase Apple products from outside Singapore, please see our International Store Directory to find out if an Apple Online Store serves your country or region.

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iPhone

Find out how to purchase iPhone, as well as details on activation, technical support, training, recycling, returns and more.

Where to Purchase

You can purchase iPhone through apple.com, or at an Apple Store. You may also be eligible for Personal Pickup with your iPhone purchase. Personal Pickup lets you purchase your iPhone online and pick it up in an Apple Store.

To purchase online, visit the shop iPhone page and choose your iPhone.

How to Purchase

First, choose your iPhone model, and then choose a carrier: AT&T Wireless, Sprint, or Verizon. You also have the option to choose a SIM-free iPhone (unlocked and contract-free).

Once you select your carrier, or the SIM-free iPhone, you’ll then choose your finish, capacity and payment type. You’ll then follow the steps below to complete your iPhone purchase.

If you have an existing account with your carrier:

Enter your account information

Review iPhone pricing

Make any required plan selections

Decide where to get your iPhone

You can choose to have your iPhone shipped to a physical address, or pick up your iPhone at an Apple Store.

Ship iPhone

To ship your iPhone to a physical address, select the Ship button on the Bag page.

Pick Up iPhone

To pick up your iPhone at an Apple Store, select the Pick Up button. Click How to Pick Up to see who can pick up your iPhone.

If you’re purchasing a SIM-free iPhone:

Select your iPhone

Review iPhone pricing

Choose iPhone accessories

Decide where to get your iPhone

You can choose to have your iPhone shipped to a physical address, or pick up your iPhone at an Apple Store.

Ship iPhone

To ship your iPhone to a physical address, select the Ship button on the Bag page.

Pick Up iPhone

To pick up your iPhone at an Apple Store, select the Pick Up button. Click How to Pick Up to see who can pick up your iPhone.

Order Status

To view or update your order, please visit the Viewing & Changing Orders (Opens in a new window) section of online Help, or go directly to online Order Status (Opens in a new window) .

How to pick up your iPhone

Wireless carriers have guidelines for who can pick up a contract iPhone order. Below you’ll find information about who can pick up your iPhone order.

Is the iPhone to upgrade or replace a line on an existing wireless account?

An iPhone upgrade or replacement on an existing wireless service contract can be picked up by the primary account holder or by a person authorized by the account holder. Please contact your carrier to verify authorized users.

Is the iPhone SIM-free (unlocked and contract-free)?

An unlocked iPhone (one without any carrier contract) can be picked up by the purchaser or a designated pickup contact.

To pick up your iPhone in an Apple Store, the primary account holder or the authorized user will need to bring the following:

• Card used for payment or Order Number
• Valid photo ID

If your photo ID does not match the billing address on your account, please bring a second form of ID (for example, a utility bill) with the correct address.

Activate Your iPhone

Activating your iPhone is easy! You can activate over a Wi-Fi network, or activate and sync your contacts, music, photos, and more through the latest version of iTunes.

To activate with Wi-Fi, you’ll need:

Simply hold the On/Off button and follow the onscreen instructions. If you don’t have access to a Wi-Fi network, you can activate with the latest version of iTunes.

To activate with iTunes, you’ll need:

• Your iPhone
• The latest version of iTunes — Download (Opens in a new window)
• Your Apple ID — What is an Apple ID? (Opens in a new window)

Just connect to your computer and iTunes will guide you through activation, as well as sync your music, video, bookmarks, and contacts.

Voicemail

Please note that activation may delete your existing voicemails. If you are transferring an existing number from another network operator, existing voicemails may not be transferred.

Transferring your mobile number

If you are transferring a mobile number, the process may take as little as 15 minutes or up to 6 hours to complete. If you are transferring a home number, the process may take up to 5-7 days to complete. While the transfer is in process, you will be able to make outgoing calls with your iPhone, but incoming calls will be sent to your current phone.

When the transfer is complete, you will receive a text message. Transferring a number from another wireless carrier ends your current service and termination fees may apply.

Support and Training

Apple designed iPhone to be incredibly simple to use. Nevertheless, there may be times that you could use a little help.

iPhone Support

The iPhone Support (Opens in a new window) page contains a wealth of information to help you learn more about iPhone capabilities, including the iPhone User Guide, technical support articles, troubleshooting tips, and customer discussion forums.

iPhone comes with 90 days of technical support. In addition, your iPhone, its rechargeable battery, and all included accessories are covered against defects for a full year from the purchase date by a limited hardware warranty. Learn more about your Hardware Warranty (Opens in a new window) .

Wireless Carrier Support

For wireless carrier questions, refer to the following support pages:

Additional resources

Get the most out of your iPhone by attending free iPhone sessions (Opens in a new window) at an Apple Store. Visit Learn more about apps (Opens in a new window) to learn about some of the most useful and popular apps.

Additional Information

iPhone Gift Card + Personal Setup

iPhone makes the perfect gift! Purchase an iPhone Gift Card and redeem it in an Apple Store for free Personal Setup. With Personal Setup, an Apple Specialist will help the iPhone recipient with setup and customization free of charge when redeeming an iPhone Gift Card.

Refer to the Gifting (Opens in a new window) help page for more details on all Apple gift options. For more details on Personal Setup, visit the Apple Retail Store — Personal Setup (Opens in a new window) page.

Accessory compatibility

While there are thousands of accessories that have been designed specifically for iPod, not all of these are fully compatible with iPhone. This is because cell phones can cause audio interference with some accessories.

To ensure the best possible customer experience, Apple has created special iPhone compatibility requirements for accessory manufacturers. Products that are engineered and certified to be compatible with iPhone carry a «Works with iPhone» logo on the packaging.

If you connect iPhone to an accessory that was not made to work with iPhone, you can activate Airplane Mode while connected to the accessory. This will avoid any potential audio interference, but you will not be able to make or receive calls. If you choose not to activate Airplane Mode, you will still be able to make and receive calls, but you may experience some audio interference.

To shop for iPhone gear, explore the iPhone Accessories (Opens in a new window) pages on apple.com

Recycling

Not sure what to do with your old mobile phone? Recycle it. Find out more about the Apple Recycling Program (Opens in a new window) .

U.S. Sales Only

Items purchased online from Apple ship within the continental US, Alaska, Hawaii and Puerto Rico. No shipments can be made to P.O. Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased online from Apple.

Returns and refunds

iPhone Return Policy

Service Cancellation

iPhone Sales Tax Rates

In California and Rhode Island, sales tax is collected on the unbundled price of the iPhone.

More ways to shop: Find an Apple Store or other retailer near you. Or call 1‑800‑MY‑APPLE .

Copyright © 2021 Apple Inc. All rights reserved.

SALES & REFUND TERMS AND CONDITIONS (“TERMS”)

U.S. Sales and Refund Policy

Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Apple Online Store, in an Apple Retail Store, or on the phone with the Apple Contact Center. (To make it visually easier on both of us, we’ll refer to these entities as the “Apple Store” in this policy.)

As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy (Opens in a new window) and Terms of Use (Opens in a new window) .

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:

• Products can be returned only in the country or region in which they were originally purchased.
• The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.
• For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.
• Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.
• In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card.
• Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.
• Apple provides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone, Apple may refuse the return or exchange.
• For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page.

Return of AppleCare+ under an iPhone Upgrade Program

Should you return the AppleCare+ portion of your iPhone Upgrade Program, please note that you will lose your Upgrade Option as set forth under the terms of the iPhone Upgrade Program (Opens in a new window) .

iPhone, iPad and Watch Returns — Wireless Service Cancellation

Wireless carriers have different service cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your wireless service provider for more information.

Apple Watch Returns

Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged and unmarked condition after passing inspection at Apple’s offsite facility. Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

Additional Apple Product Terms

The purchase and use of Apple products are subject to additional terms and conditions found at https://www.apple.com/legal/sla/ (Opens in a new window) and https://www.apple.com/legal/warranty/ (Opens in a new window) .

Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. That’s why we strongly, almost emphatically, recommend that you do not do so. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty.

Pricing and Price Reductions/Corrections

Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the Payment & Pricing (Opens in a new window) page. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge.

Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.

Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Order Acceptance/Confirmation

Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Apple may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Apple’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed amount.

Shipping & Delivery

Please review the Shipping & Pickup (Opens in a new window) page to learn about how and when you will receive the products you purchased from the Apple Store. Since the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities, Apple cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Apple to resolve.

In-Store Pickup and Return

Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, Apple may cancel it. Please click here (Opens in a new window) for complete details about in-store pickup.

Pickup Contact

If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item(s) have been picked up.

Consumers Only

The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

U.S. Shipping Only

Products purchased online from Apple will only be shipped to addresses within the U.S. and are subject to U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations. To purchase Apple products online from outside of the U.S., please click here for international store information.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.

Gift Cards

For Apple Store Gift Card Terms and Conditions, please click here (Opens in a new window) .

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