- Apple sells its 2-billionth iPhone, with Steve Jobs legacy still evident
- No Steve-like simplicity in the iPhone lineup
- But Steve Jobs’s legacy lives on when it comes to features
- How Many iPhones Have Been Sold Worldwide?
- Measures of Success
- Cumulative Worldwide iPhone Sales, All Time
- Has Apple Reached Peak iPhone?
- Sales Dip Continues
- Apple Statistics (2021)
- Apple key statistics
- Apple statistics
- Apple revenue
- Apple revenue by region
- Apple revenue by product
- iPhone statistics
- iPhone revenue
- iPhone sales
- iPhone sales by region
- Active iPhone units
- Active iPhone units (US)
- iPad statistics
- iPad revenue
- iPad sales
- Wearable, Home and Accessories statistics
- Wearable, Home and Accessories revenue
- Apple Watch sales
- AirPods sales
- HomePod sales
- Apple TV active devices (US)
- Mac statistics
- Mac revenue
- Mac sales
- Apple Services statistics
- Apple services revenue
- Subscribers to Apple services (total)
- Apple Pay active users
- Apple Pay transaction volume
- Apple Music subscribers
- Apple TV+ subscribers
- Apple News users
- Siri active users
- Siri accuracy
- Apple Arcade subscribers
Apple sells its 2-billionth iPhone, with Steve Jobs legacy still evident
— Sep. 22nd 2021 4:40 am PT
Apple recently sold its two-billionth iPhone, according to a new analyst report, which argues that the Steve Jobs legacy is still evident in the iPhone 13.
In one way, Apple has greatly departed from a principle Steve demanded when he returned to the company in 1997: simplification of the product lineup. But an analyst argues that it’s another of Steve’s beliefs that is still driving Apple’s success today …
No Steve-like simplicity in the iPhone lineup
When Steve Jobs returned to Apple, he famously trashed the complex lineup of Macs sold at that time, and said he wanted a simple quadrant: a consumer desktop, a consumer laptop, a pro desktop, a pro laptop. Looking at the company’s current iPhone lineup, however, it’s more like the “before” than the “after.”
At the bottom end, you can buy an iPhone SE with 64GB storage for $400. At the top end, you can pay $1,600 for an iPhone 13 Pro Max with 1TB storage. All in, there are a total of 24 different iPhone SKUs at 18 different prices.
What’s particularly stark in Horace Dediu’s impressive pricing chart above is that, 14 years after the original iPhone sold for $400, you can still buy a brand-new iPhone from Apple for that same $400 – but you can also pay up to four times that.
Things are even more complex than that, says Dediu, when you also factor in carrier promos, trade-in deals, and the secondary market.
Just recently, the 2 billionth iPhone was sold. Unlike the 1 billionth, there was no announcement, no celebration. Partly this is because Apple stopped reporting unit shipments, but partly it’s because it’s not as interesting to talk about 2 billion as it is about 1 billion. There is a desensitizing when numbers get that big […]
The spread of phone price points is wider than ever. Reaching $1600, the range still starts at $399 in the US (excluding taxes.) The total range (number of lines in each year) is increasing also, now 24 mainly due to the addition of a 1TB storage option. NB: There are now two iPhone minis (12 and 13) and one SE bringing up the rear.
Carrier incentives are picking up again. There are tremendous trade-ins and incentives for financing new iPhones which is bound to create retail traffic. Also with the opening of more economies, there is likely to be a surge in shopping. Bear in mind that around 400 million users have iPhones older than 3 years. Trade-in values are as high as $1000. Which leads to…
A thriving secondary market. The used smartphone market is dominated by iPhones and this drops the floor for entry into the iPhone ecosystem to essentially $0.
But Steve Jobs’s legacy lives on when it comes to features
Dediu argues that Apple’s greatest enemy is the fact that all modern smartphones are good enough these days. It would be very easy for owners to hold onto their phones for years, without feeling like they are missing out on much when it comes to the latest models.
But how the iPhone maker fights back is doing exactly what Steve talked about back in the day: giving consumers things they didn’t know they wanted, but now must have. That, he says, is evident in the iPhone 13.
If you don’t shift the definition of performance eventually you run out of demand at the top of the performance curve. That opens you up to “good enough” competition from below. Instead you need to re-define the notion of performance: compete on a new basis, reset expectations. That the iPhone can find new dimensions of performance and hence demand is effectively a solution to the innovator’s dilemma […]
We did not ask for rack focus, post-production focus (!), night mode, macro photography and portrait bokeh. But once we have these features we begin, ever so slowly, to use them and then we start demanding them […]
What makes the iPhone and perhaps Apple special is that it seems to deliver things that nobody asks for but then everybody wants.
FTC: We use income earning auto affiliate links. More.
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How Many iPhones Have Been Sold Worldwide?
With the iPhone being seemingly everywhere and so popular with so many people, you may have asked yourself: How many iPhones have been sold worldwide, all time?
Measures of Success
When he introduced the original iPhone, Steve Jobs said that Apple’s goal for the first year of the iPhone was to capture 1% of the worldwide cellphone market. The company achieved that goal and now stands at somewhere between 20% and 40% of the market, depending on which country you’re looking at.
Overall market share also isn’t the only important measure of success. Apple, in particular, is interested in the high-end, high-profit, high-priced smartphone market. In that area, the company is much more successful. Apple earned almost 80% of the worldwide profit on smartphones in 2016. That means most other smartphone makers actually lost money on every phone they sold!
The total sales listed below include all iPhone models (starting with the original up through iPhone XS and XR) and are based on Apple’s announcements. As a result, the numbers are approximate.
The sales figures listed in this article are likely to be the last official sales figures we’ll have for a while. That’s because Apple has stopped providing public sales figures for the iPhone, as of Nov. 2018. In some ways, this isn’t that unusual: many of its competitors, such as Amazon and Google, don’t provide specific, detailed sales figures for their top products. In other ways, though, this is a huge change. We’ll now have less information about Apple’s most popular product, which is also one of the most important tech products in the world. We’ll see if Apple ever starts reporting iPhone sales figures again. If it does, we’ll be sure to update this article.
Cumulative Worldwide iPhone Sales, All Time
Date | Event | Total Sales |
---|---|---|
Nov. 1, 2018 | Apple announces it will stop reporting iPhone sales figures | |
Nov. 1, 2018 | 2.2 billion | |
Oct. 26, 2018 | iPhone XR released | |
Sept. 21, 2018 | iPhone XS and XS Max released | |
May 1, 2018 | 2.12 billion | |
Nov. 3, 2017 | iPhone X released | |
Nov. 2, 2017 | 2 billion | |
Sept. 22, 2017 | iPhone 8 & 8 Plus released | |
March 2017 | 1.16 billion | |
Sept. 16, 2016 | iPhone 7 & 7 Plus released | |
July 27, 2016 | 1 billion | |
March 31, 2016 | iPhone SE released | |
Sept. 9, 2015 | iPhone 6S & 6S Plus announced | |
Oct. 2015 | 773.8 million | |
March 2015 | 700 million | |
Oct. 2014 | 551.3 million | |
Sept. 9, 2014 | iPhone 6 & 6 Plus announced | |
June 2014 | 500 million | |
Jan. 2014 | 472.3 million | |
Nov. 2013 | 421 million | |
Sept. 20, 2013 | iPhone 5S & 5C released | |
Jan. 2013 | 319 million | |
Sept. 21, 2012 | iPhone 5 released | |
Jan. 2012 | 319 million | |
Oct. 11, 2011 | iPhone 4S released | |
March 2011 | 108 million | |
Jan. 2011 | 90 million | |
Oct. 2010 | 59.7 million | |
June 24, 2010 | iPhone 4 released | |
April 2010 | 50 million | |
Jan. 2010 | 42.4 million | |
Oct. 2009 | 26.4 million | |
June 19, 2009 | iPhone 3GS released | |
Jan. 2009 | 17.3 million | |
July 2008 | iPhone 3G released | |
Jan. 2008 | 3.7 million | |
June 2007 | Original iPhone released |
Has Apple Reached Peak iPhone?
Despite the iPhone’s terrific success over the last decade, its growth seems to be slowing. This has led some observers to suggest that we’ve reached «peak iPhone,» meaning that the iPhone has achieved its maximum market size and will shrink from here.
Needless to say, Apple doesn’t believe that (or, at least, doesn’t want to believe it). To prevent the phone’s sales from stagnating, the company has made a number of strategic moves with its products.
First, it released the iPhone SE, with its 4-inch screen, to expand the iPhone’s market share. Apple found that a large number of its current users haven’t upgraded to the larger iPhone models and that in the developing world 4-inch phones are particularly popular. In order for Apple to keep growing the size of the iPhone market, it needs to win over larger numbers of users in developing countries like India and China. The SE, with its smaller screen and lower price, was designed to do that.
Additionally, the company has pushed the high end of the iPhone line even higher, with new innovations like the Face ID facial recognition system and nearly edge-to-edge screen, both of which were introduced on the iPhone X and were later improved with the iPhone XS and XR.
Sales Dip Continues
Those moves haven’t proved to be enough, though, and iPhone sales are starting to slide. In fact, CEO Tim Cook issued a statement in early 2019 that iPhone sales were lower than the company had expected.
The causes of this sales dip are complex and include tariffs on goods manufactured in China (like the iPhone) that are out of Apple’s control, but many observers are concerned that the decade of runaway iPhone sales is coming to an end.
Want to learn more about the sales histories of other major Apple products? Check out This is the Number of iPods Sold All-Time and What Are iPad Sales All Time?
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Apple Statistics (2021)
Updated: October 29, 2021
Apple is one of the most influential and recognisable brands in the world, responsible for the rise of the smartphone with the iPhone. Valued at over $2 trillion in 2021, it is also the most valuable technology company in the world.
Originally known for desktop computers, Apple was one of the first companies to switch to the graphical user interface (GUI) and saw success with the first Macintosh. Steve Jobs, the founder and CEO, was one of technology’s first “rockstars”, able to sell hardware as more than a tool for work.
Jobs resigned from Apple in 1985 and the company saw a gradual decline over the 1990s, as it struggled to compete with Microsoft on software and Windows manufacturers on hardware sales.
In a last ditch effort to save the company, Apple acquired Jobs’ company NeXT and installed him as advisor and then CEO. He turned the company’s fortunes around, launching iTunes and iPod in 2001.
The iPhone saw Apple ascend to one of the most valuable companies in the world, with revenue increasing from $37.4 billion in 2008 to $65 billion in 2010.
The success of the iPhone enabled Apple to launch new product categories, such as the iPad. Apple envisioned the tablet as a bridge between the smartphone and laptop, with the capabilities to be both.
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As iPhone revenues have stagnated, Apple has looked for new ways to generate revenue from the iPhone. It launched Apple Watch in 2015, as an accessory to the iPhone which tracks various health and fitness metrics. AirPods were next, which paved the way for wireless headphones to become mainstream.
It has also built out its subscription services to include music and video streaming, video games, fitness and cloud storage. This segment alone generated $53 billion revenue in 2020, making it Apple’s second largest segment.
All eyes are on Apple’s next products, which may include a virtual reality headset and self-driving car. The past few product launches have been smaller in scope, like the HomePod and AirPod, and Apple fans are clamouring for the next iPhone.
Note: Apple’s financial year runs from September to September. What most consider Q3, is Apple’s Q4.
Apple key statistics
- Apple generated $365 billion revenue in 2020, 52% came from iPhone.
- Apple’s Services was the second largest division, responsible for 18% of sales
- 194 million iPhones, 71 million iPads and 20 million Mac and MacBook units were sold in 2020
- Apple’s home and wearables division grew 25% in 2021
- It sold 110 million AirPods and 43 million Apple Watches in 2020
- Apple Music has 72 million subscribers, Apple TV+ has over 40 million
Apple statistics
Since 2018, Apple has split its business into five segments: iPhone, iPad, Mac, Services and Wearable, Home and Accessories. The iPhone generates the majority of Apple’s revenue, but Services and Wearable, Home and Accessories have both seen increased priority in the past few years, as Apple tries to find new ways to prevent revenue stagnation.
Apple revenue
Apple revenue increased dramatically between 2009 to 2012, from $42.7 to $156.3 billion. During that period, Apple vastly increased its manufacturing volume through its partner Foxconn, which enabled global iPhone sales. It also saw the launch of the iPad, which added $19.1 billion revenue in the first year of sales.
Apple quarterly revenue ($bn)
Year | Revenue |
2006 | $19.1 billion |
2007 | $24.4 billion |
2008 | $37.4 billion |
2009 | $42.7 billion |
2010 | $65 billion |
2011 | $108 billion |
2012 | $156.3 billion |
2013 | $170.8 billion |
2014 | $182.6 billion |
2015 | $233.6 billion |
2016 | $215.4 billion |
2017 | $229 billion |
2018 | $265.4 billion |
2019 | $260.1 billion |
2020 | $274.3 billion |
2021 | $365.8 billion |
Apple revenue by region
Apple has always been most successful in the US, its home country. While revenues have increased in all regions, Americas is responsible for 45 percent of all revenue generation and approximately 40 percent of that is from the United States alone.
2015 | 2016 | 2017 | 2018 | 2019 | 2020 | |
Americas | 93.8 | 86.6 | 96.6 | 112 | 116.9 | 124.5 |
Europe | 50.3 | 49.8 | 36.8 | 62.4 | 60.2 | 68.6 |
China | 58.7 | 48.5 | 51.6 | 51.9 | 43.6 | 40.3 |
Japan | 15.7 | 16.9 | 15.3 | 21.7 | 21.5 | 21.4 |
Asia Pacific | 15 | 13.6 | 44.1 | 17.4 | 17.8 | 19.6 |
Note: Values are $bn.
Apple revenue by product
iPhone continues to be the main revenue generator, but its percentage has decreased in the past five years. Apple’s other hardware, which includes Watch, AirPods, HomePod and Beats, has become a priority category for Apple, as a way to add more revenue to a single iPhone purchase. Services have also seen significant growth in the past five years.
iPhone statistics
iPhone is Apple’s most valuable product and has, since 2008, been its main source of revenue. Even though Apple has diversified its product line with Watch, AirPods and services, iPhone is still responsible for 50 percent of Apple’s revenue.
In the past two years, Apple has launched four models of iPhone. These are: iPhone, Mini, Pro and Max. All come with different price points and are aimed at targeting as many consumers as possible.
iPhone revenue
Apple saw double-digit year-on-year iPhone growth from 2008 to 2015, but revenue has stagnated since. Apple has added new models, such as the Mini, Pro and Max in the past two years, although that hasn’t drawn in more customers. More customers are also holding onto their phone for longer, with Apple providing software upgrades for longer than two years.
iPhone quarterly revenue ($bn)
Year | Revenue |
2008 | $1.8 billion |
2009 | $13 billion |
2010 | $25.1 billion |
2011 | $45.9 billion |
2012 | $78.6 billion |
2013 | $91.2 billion |
2014 | $101.9 billion |
2015 | $155 billion |
2016 | $136.8 billion |
2017 | $141.2 billion |
2018 | $166.2 billion |
2019 | $142.3 billion |
2020 | $137.7 billion |
2021 | $191.9 billion |
iPhone sales
Similar to revenue, iPhone sales saw enormous growth between 2008-2015. Sales peaked at 2015, with a steady decline of 14 percent from 2015 to 2020. This decline is mostly due to increased competition in China by Xiaomi and Huawei.
Year | Sales |
2008 | 11.6 million |
2009 | 20.7 million |
2010 | 39.9 million |
2011 | 72.3 million |
2012 | 125 million |
2013 | 150.2 million |
2014 | 169.2 million |
2015 | 231.2 million |
2016 | 211.8 million |
2017 | 216.7 million |
2018 | 217.7 million |
2019 | 187.2 million |
2020 | 196.9 million |
Note: Apple stopped reporting iPhone sales in Q4 2018. All values afterwards are estimates
Source: Apple, Canalys, CNBC, Gartner, Strategy Analytics
iPhone sales by region
Sales of the iPhone have fallen each year since 2015 in China, from a high of 71.2 million in 2015 to 34.9 million in 2020. Apple has not been able to break into other fast-growing countries, such as Brazil, India, Mexico or Pakistan, due to the cost of their recent devices.
2015 | 2016 | 2017 | 2018 | 2019 | 2020 | |
United States | 70.3 | 62.9 | 69.3 | 74.8 | 65.7 | 73.3 |
Europe | 33.9 | 34.6 | 36.8 | 38.2 | 36.3 | 37.3 |
China | 71.2 | 58.3 | 51.6 | 44.8 | 31.4 | 34.9 |
Japan | 15 | 14.6 | 15.3 | 14.9 | 14.8 | 14.7 |
Rest of World | 38.8 | 40.2 | 44.1 | 46.1 | 39.6 | 41.2 |
Note: Values are millions.
Active iPhone units
Even though Apple device sales have stagnated in the past few years, it has added more active iPhone users every year. Apple has switched its focus to services and other long-term revenue sources, as customers keep their phones for longer.
Year | Active Units |
2008 | 10 million |
2009 | 25 million |
2010 | 60 million |
2011 | 115 million |
2012 | 206 million |
2013 | 329 million |
2014 | 442 million |
2015 | 569 million |
2016 | 710 million |
2017 | 814 million |
2018 | 888 million |
2019 | 948 million |
2020 | 1042 million |
Sources: Above Avalon, Apple, BMO Capital Markets
Active iPhone units (US)
Approximately one fifth of all active iPhone units are from the US, which is unsurprising given it is Apple’s largest market. However, at 202 million units, Apple will have to find new markets to add more active units.
Year | Active Units (US) |
2008 | 8 million |
2009 | 17 million |
2010 | 24 million |
2011 | 40 million |
2012 | 51 million |
2013 | 72 million |
2014 | 88 million |
2015 | 101 million |
2016 | 140 million |
2017 | 153 million |
2018 | 169 million |
2019 | 193 million |
2020 | 202 million |
Sources: Apple, CIRP
iPad statistics
Hotly anticipated after the success of the iPhone, the iPad made an immediate mark, adding $19 billion to Apple’s revenue in the first year. iPad sales peaked in 2013, with the launch of the iPad Mini enticing 97 million customers.
iPad revenue
Revenue for iPad has remained in the $20 to $30 billion revenue range since launch, but this peaked in 2013 with the launch of the iPad Mini. Since then, Apple has struggled to entice new customers and iPad owners typically hold onto their device for more than three years.
iPad quarterly revenue ($bn)
Year | Revenue |
2011 | $19.1 billion |
2012 | $30.9 billion |
2013 | $31.9 billion |
2014 | $30.2 billion |
2015 | $23.2 billion |
2016 | $20.6 billion |
2017 | $19.2 billion |
2018 | $18.6 billion |
2019 | $21.2 billion |
2020 | $23.7 billion |
2021 | $31.8 billion |
iPad sales
Apple saw an impressive 57 percent increase in iPad sales last year, primarily due to the coronavirus pandemic. This was not enough to reach the 2013 peak, however it reverses four years of sales in the 43-45 million range.
Year | Sales |
2011 | 32.3 million |
2012 | 58.1 million |
2013 | 97 million |
2014 | 67.9 million |
2015 | 53.8 million |
2016 | 45.5 million |
2017 | 43.7 million |
2018 | 43.5 million |
2019 | 45.2 million |
2020 | 71.1 million |
Note: Apple stopped reporting iPad sales in Q4 2018. All values afterwards are estimates
Sources: Apple, Canalys, Strategy Analytics
Wearable, Home and Accessories statistics
Apple does not break out its other categories, making it difficult to determine how much revenue each product is generating. However, we know Watch, AirPods and Beats are the three key products in this segment.
Wearable, Home and Accessories revenue
Apple has seen 243 percent growth in this segment since it bundled together all of its other hardware segments. We estimate that AirPods is a $10 billion business on its own, with Apple Watch also potentially contributing between $12 to $14 billion a year.
Wearable, Home and Accessories quarterly revenue ($bn)
Year | Revenue |
2015 | $9.8 billion |
2016 | $10.9 billion |
2017 | $12.7 billion |
2018 | $17.3 billion |
2019 | $24.4 billion |
2020 | $30.6 billion |
2019 | $38.3 billion |
Apple Watch sales
Since it launched in 2015, Apple Watch has led the smartwatch market with over 50 percent market share in 2020. There has been double digit growth since 2017. According to Strategy Analytics, Apple Watch saw a 40 percent increase in sales between 2019 and 2020.
Year | Sales |
2015 | 8.3 million |
2016 | 11.9 million |
2017 | 12.8 million |
2018 | 22.5 million |
2019 | 30.7 million |
2020 | 43.1 million |
Sources: Canalys, Strategy Analytics
AirPods sales
AirPods have become a significant business for Apple, with over 100 million sales in 2020. What were panned by many as pricey accessories have become mainstream, with almost every phone manufacturer offering their own ‘hearable’ to compete with Apple.
Year | Sales |
2017 | 15 million |
2018 | 35 million |
2019 | 60 million |
2020 | 114 million |
Sources: Counterpoint Research, TF International Securities, Strategy Analytics
HomePod sales
In comparison to AirPods, HomePod has seen limited success. Apple sits far behind Amazon and Google in units sold, although the launch of the HomePod Mini has made some inroads, responsible for most of the 4.6 million units sold in Q4 2020.
Year | Sales |
2018 | 4.2 million |
2019 | 5.9 million |
2020 | 9.8 million |
Source: Strategy Analytics
Apple TV active devices (US)
Apple has been rather inactive in the smart TV market as well, of which Roku and Amazon control the majority of sales in the US and Europe. Apple has added more active devices every year in the US, but are around 50 million units behind Roku.
Year | Active devices (US) |
2015 | 17.3 million |
2016 | 20.1 million |
2017 | 22.4 million |
2018 | 24.6 million |
2019 | 25.9 million |
2020 | 28.3 million |
Source: Strategy Analytics
Mac statistics
Even with Apple’s shift in priorities from PC to mobile, Mac has remained a core part of the company’s product portfolio. PC sales have been flat or in decline for the past decade, but Apple has added more revenue and sales almost every year since 2009.
Mac revenue
Throughout the decade, Apple has kept a core set of products: MacBook Air, MacBook Pro, Mac Pro and iMac. While there have been iterations and new models, this core has remained popular across a broad spectrum of professional customers.
Mac quarterly revenue ($bn)
Year | Revenue |
2009 | $13.6 billion |
2010 | $17.2 billion |
2011 | $21.6 billion |
2012 | $23 billion |
2013 | $21.3 billion |
2014 | $23.9 billion |
2015 | $25.3 billion |
2016 | $22.7 billion |
2017 | $25.6 billion |
2018 | $25.2 billion |
2019 | $24.7 billion |
2020 | $28.4 billion |
2019 | $35.1 billion |
Mac sales
Even though the PC market saw higher sales in 2020, for the past decade it has been in gradual decline. This is not the case for Apple, which has improved sales almost every year since 2009 and increasing its overall marketshare.
Year | Sales |
2009 | 10.3 million |
2010 | 13.4 million |
2011 | 16.5 million |
2012 | 18 million |
2013 | 16.1 million |
2014 | 18.8 million |
2015 | 20.4 million |
2016 | 18.3 million |
2017 | 18.9 million |
2018 | 18 million |
2019 | 17.5 million |
2020 | 20.2 million |
Note: Apple stopped reporting Mac sales in Q4 2018. All values afterwards are estimates
Sources: Apple, Gartner
Apple Services statistics
An increasingly important part of Apple, as it continues to add more subscriptions and services to its iOS platform. With iPhone and iPad sales not likely to see much significant movement, Apple sees services as a way to continue growing.
It should be noted that Apple rarely publicises usage or subscribers for certain apps, like iCloud, iMessage, FaceTime and Health, which is why we have not included them in this data report.
Apple services revenue
In comparison to iPhone, iPad and Mac, Apple’s services revenue has increased year-on-year. Some analysts see it as the most important segment of the company, potentially reaching $50 billion in profit by 2025.
Apple services quarterly revenue ($bn)
Year | Revenue |
2013 | $15.8 billion |
2014 | $17.8 billion |
2015 | $19.6 billion |
2016 | $24.1 billion |
2017 | $29.8 billion |
2018 | $36.9 billion |
2019 | $46.1 billion |
2020 | $53.6 billion |
2019 | $68.4 billion |
Subscribers to Apple services (total)
Apple has saw the number of subscribers to its services increase dramatically over the past six years. This stat includes subscriptions to iCloud, Apple Music, Apple TV+, Apple Arcade, Apple News+, Apple Fitness+.
Year | Subscriptions (total) |
2015 | 30 million |
2016 | 95 million |
2017 | 200 million |
2018 | 325 million |
2019 | 480 million |
2020 | 620 million |
Apple Pay active users
Even though Apple Pay comes pre-installed on all iPhones, users can still choose to not set up the contactless payment solution. About half of all iPhone users actively use Apple Pay, according to Loup Ventures.
Year | Active users |
2017 | 337 million |
2018 | 389 million |
2019 | 441 million |
2020 | 507 million |
Source: Loup Ventures
Apple Pay transaction volume
Apple Pay transaction volume more than doubled between 2018 and 2019, as more customers became comfortable using their phone to pay for things. While Apple has not revealed transaction volume for 2020, we suspect it will be lower than 2019 due to COVID-19.
Year | Transactions |
2016 | 0.9 billion |
2017 | 1.8 billion |
2018 | 6.6 billion |
2019 | 15 billion |
Apple Music subscribers
Apple Music is the second largest music streaming service in the West, far behind Spotify’s 150 million users and not far behind Amazon Music’s 55 million. The majority of subscribers are from the US, which is one of the few countries Apple is ahead of Spotify.
Year | Subscribers |
2015 | 11 million |
2016 | 20 million |
2017 | 27 million |
2018 | 40 million |
2019 | 50 million |
2020 | 72 million |
Apple TV+ subscribers
Apple invested $6 billion into TV+ in 2019, a huge gamble in a market with Netflix, Amazon and Disney all competing for eyeballs. It also offers a year of TV+ to iPhone and iPad buyers for free, which means most subscribers are still on free trial.
Year | Subscribers |
Nov 2019 | 5.7 million |
May 2020 | 10 million |
Nov 2020 | 33.6 million |
May 2021 | 40 million |
Note: May 2021 is projected
Sources: Bloomberg, Statista
Apple News users
Apple’s news aggregation service may not responsible for much revenue generation – for Apple or news providers – but it has added more readers every year since launch. It is still behind Flipboard, with 145 million MAUs, but may surpass it by 2022.
Apple News+ added 200,000 subscribers in the first 48 hours, but has not made any significant strides since launch.
Year | Users |
2017 | 70 million |
2018 | 85 million |
2019 | 100 million |
2020 | 125 million |
Siri active users
Apple’s Siri has been the unfortunate brunt of many jokes about artificial intelligence and smart assistants, however hundreds of millions of iPhone users actively use the application.
Year | Active users |
2015 | 265 million |
2016 | 320 million |
2017 | 375 million |
2018 | 500 million |
2019 | 585 million |
2020 | 660 million |
Note: Apple has used the terms ‘active users’ and ‘active devices’, so we are unsure which is correct. It may be that many of the ‘active’ users have only enabled Siri on their device, but do not regularly use it.
Siri accuracy
Apple has improved the accuracy of its smart assistant year-on-year, according to Loup Ventures, which run yearly tests on all of the major mobile smart assistants. While still behind Google Assistant and Amazon Alexa, Siri is catching up.
Year | Accuracy (%) |
2017 | 66 |
2018 | 78 |
2019 | 83 |
2020 | 87 |
Source: Loup Ventures
Apple Arcade subscribers
Apple’s mobile gaming subscription platform has seen some interest, however Apple has reportedly changed course and will not publish as many exclusive games as it planned. This may be perceived as Apple not meeting subscription targets after one year.
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