- If your iPhone, iPad or iPod touch won’t update
- If there’s not enough space to update
- If the download takes a long time
- If you can’t reach the update server or can’t verify the update
- Question: Q: iPhone software update stuck on Install Now
- Helpful answers
- My iPhone Won’t Update! Here’s The Real Fix.
- My iPhone Won’t Update: Back to Basics
- Make Sure Your iPhone Has An Internet Connection
- Make Sure You Have Enough Free Space
- If iTunes Doesn’t Work, Try The Settings App (and Vice-Versa)
- Updating Your iPhone In iTunes
- Updating Your iPhone In Finder
- Updating Your iPhone In Settings
- Is Your iPhone Compatible With The New Update?
- Are Apple Servers Overloaded?
- My iPhone Still Won’t Update!
- Restoring Your iPhone
- Help! A Restore Didn’t Work!
- Your iPhone: Updated
- About Author
- Will there be an updated iPhone in the current size this year?
- Adelphos33
- Moonjumper
- JayLenochiniMac
- Sangdushi
- cynics
- T5BRICK
- Netherscourge
If your iPhone, iPad or iPod touch won’t update
You might be unable to update your iPhone, iPad, or iPod touch wirelessly—or over the air—for one of these reasons.
- Not enough available storage space on your device
- Downloading the update takes a long time
- Unable to reach the update server
- The update doesn’t complete
If there’s not enough space to update
If there isn’t enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn’t remove or relocate any of your data. If your device still doesn’t have enough space, you can use your computer to update your device.
If you can’t connect your device to your computer, you can make room for the update by removing content and apps on your device that you don’t use. Go to Settings > General > [Device name] Storage.
If the download takes a long time
You need an Internet connection to update your device. The time it takes to download the update varies according to the size of the update and your Internet speed. You can use your device normally while downloading the update, and your device will notify you when you can install it. To improve the speed of the download, avoid downloading other content and use a Wi-Fi network if you can.
If you can’t reach the update server or can’t verify the update
If you try to update your device, you might see one of these messages:
«Unable to Check for Update. An error occurred while checking for a software update.»
«Unable to Install Update. [Software] update requires a network connection.»
Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer. If the issue happens again after trying to update with multiple networks, remove the update.
Источник
Question: Q: iPhone software update stuck on Install Now
My question is what to do when a wheel located next to «Install Now» is spinning? It has been spinning for nearly 2 hours. It’s trying to install Software Update iOS 13.5.1 on an iPhone 11? I just transferred information from an iPhone 7 and everything ran smoothly until the software update.
[Re-Titled by Moderator]
Posted on Jun 19, 2020 11:28 AM
Helpful answers
I had the same issue when setting up a new iPhone 11 and copying data&settings from my existing iPhone at the same time. Stayed in «Install now» stage for a night!
To solve the problem I proceeded with setting up the iPhone as a new one (without syncing my old iPhone content). Then I installed iOS 13.5.1 and it installed in minutes! I guess syncing my old phone content at the same time caused a problem for iOS update. Then I reset the new iPhone to the default factory settings (having iOS 13.5.1 already installed) and starter all over. This time I started setting up by syncing my old iPhone content and everything went fine.
Hope this helps.
Jul 10, 2020 11:32 AM
Sep 17, 2020 3:09 PM
thank you so much! But how do yo reset all the data and settings ?
Oct 26, 2020 8:39 AM
statuvariabilis How did you resolve the issue? I’m having the same issue. It’s been 1.5 hours For me so far.
Jul 2, 2020 9:34 AM
What worked for me was:
- Setup manually without trying to restore
- Setup the iPhone as new device
- Update the iOS
- Erase/Wipe device
- You should be able restore (without getting stuck on «Install Now»)
Aug 10, 2020 8:47 AM
This was of literally no help Axel. He is not asking for the requirements.
Jun 24, 2020 4:35 PM
There’s more to the conversation
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Requirements to start and install an Update on an iPhone-
- The phone must be charged to over 50%
- Low Power Mode must be OFF
- You cannot be connected through VPN
- You must have a Wi-Fi connection (not cellular)
- You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.
Jun 19, 2020 11:30 AM
This was of literally no help Axel. He is not asking for the requirements.
Jun 24, 2020 4:35 PM
The poster was not asking for requirements. I agree. The thought process here was to ensure that the posters iPhone meets those requirements to update the iPhone and its iOS version. For example, if the iPhone was not charged more than 50% then the iPhone will not complete the update. Just wanted to double check the that those requirements were met and if they were then we can move on to other troubleshooting techniques.
Jun 24, 2020 6:13 PM
statuvariabilis How did you resolve the issue? I’m having the same issue. It’s been 1.5 hours For me so far.
Jul 2, 2020 9:34 AM
I had the same issue when setting up a new iPhone 11 and copying data&settings from my existing iPhone at the same time. Stayed in «Install now» stage for a night!
To solve the problem I proceeded with setting up the iPhone as a new one (without syncing my old iPhone content). Then I installed iOS 13.5.1 and it installed in minutes! I guess syncing my old phone content at the same time caused a problem for iOS update. Then I reset the new iPhone to the default factory settings (having iOS 13.5.1 already installed) and starter all over. This time I started setting up by syncing my old iPhone content and everything went fine.
Hope this helps.
Jul 10, 2020 11:32 AM
That is exactly my issue. I guess I’ll just set up the iPhone 11 as a new device.
Aug 7, 2020 12:59 AM
What worked for me was:
- Setup manually without trying to restore
- Setup the iPhone as new device
- Update the iOS
- Erase/Wipe device
- You should be able restore (without getting stuck on «Install Now»)
Aug 10, 2020 8:47 AM
After erasing, how do you sync your old iPhone content?
Sep 6, 2020 2:54 AM
Ok, here re the basic steps that worked in my case:
- Set up a new iPhone as a new one (without coping data& settings from)
- Update the new iPhone to the latest iOS.
- Erase new iPhone data & settings
- I guess you are asking about this step. When setting up a new iPhone after erase, choose an option to copy the settings from the old iPhone (forgot exact name of the option, sorry). Keep your old phone near. It will display a moving image with a code (I am sure there is a proper name for it). Your new iPhone will turn on a camera to read the code. Basically, you perform the same task that was failing before. I guess the trick is to upgrade iOS to the same version as your older iPhone before copying the settings. Hope this helps and good luck!
Sep 7, 2020 12:39 PM
Thanks very much for this — but I lost patience and have just been reinstalling apps manually. At least it’s made me cull the apps I wasn’t using!
Sep 8, 2020 1:56 AM
Yes transfer from old phone gets stuck at install now. which I cannot press. Onward to manual setup as discussed.
Источник
My iPhone Won’t Update! Here’s The Real Fix.
Apple just released a new iPhone software update and you’re eager to try all of the new features it includes. You go to update your iPhone to the latest version of iOS and BAM! Your iPhone won’t update. No matter how many times you try, error messages keep popping up or the process simply stalls, and it’s getting infuriating. Don’t fret: In this article, I’m going to show you how to fix an iPhone that won’t update.
My iPhone Won’t Update: Back to Basics
This may seem obvious, but oftentimes rebooting your iPhone can fix update issues. To do this, hold down your iPhone’s power button until the “Slide to Power Off” slider appears. If your iPhone doesn’t have a Home button, simultaneously press and hold the side button and either volume button.
Swipe the slider from left to right with your finger, wait a few seconds for your iPhone to power off, and immediately turn it back on by holding down the power button.
Make Sure Your iPhone Has An Internet Connection
Your iPhone needs an internet connection to download new iOS updates. Some updates, because they are so large, require a Wi-Fi connection. We recommend using Wi-Fi instead of cellular data when downloading updates, as its faster and won’t eat into your data plan.
Open Settings and tap Wi-Fi. Make sure the switch next to Wi-Fi is on, and that a checkmark appears next to the name of your Wi-Fi network. Check out our other article if your iPhone is experiencing Wi-Fi issues.
Make Sure You Have Enough Free Space
Next, check if your iPhone has enough room to store the update. iOS updates generally require 750–800 megabytes of free space before they can be installed. (There are 1000 megabytes in 1 gigabyte, so that’s not a lot of space.)
To check how much space is available, do the following:
- Open Settings.
- Tap General.
- Scroll down and tap iPhone Storage.
- At the top of the screen, you’ll see how much storage is available on your iPhone. If you have more than 1 GB (gigabyte) available, then you have enough storage space to update your iPhone.
While in Settings -> General -> iPhone Storage, check to see if the update has already downloaded. Occasionally, an issue with the downloaded iOS update file will prevent you from installing it on your iPhone.
Scroll down the list of apps below the Storage Recommendations and look for an iOS update. If you see the update file, tap on it, then tap Delete Update.
Now that the iOS update is deleted, go to Settings -> General -> Software Update to download the update again.
If iTunes Doesn’t Work, Try The Settings App (and Vice-Versa)
There are two ways to update an iOS device: using iTunes or within the Settings app. If you find you’re getting errors when using iTunes to update your iPhone, give the Settings app a shot. If the Settings app doesn’t work, try using iTunes. I’ll show you how to do both. I highly recommend backing up your iPhone to iTunes or iCloud before starting the update process.
Updating Your iPhone In iTunes
- Open iTunes on your computer and plug in your iPhone using your Lightning cable (the cable you use to charge your iPhone).
- Click the iPhone button at the top of the iTunes window.
- Click the Update button on the right-hand side of the screen.
- Confirm that you want to update your iPhone by tapping Download and Update.
Updating Your iPhone In Finder
If your Mac is running macOS Catalina 10.15 or newer, you’ll use Finder instead of iTunes when updating your iPhone.
- Connect your iPhone to your Mac using a Lightning cable.
- Open Finder.
- Click on your iPhone under Locations.
- Click Check for Update.
Updating Your iPhone In Settings
- Open Settings.
- Tap General.
- Tap Software Update.
- Plug in your iPhone and tap the Download and Install button.
Is Your iPhone Compatible With The New Update?
Almost every year, a few older iPhones lose their compatibility with new iOS updates. It’s possible your iPhone won’t update because it’s not compatible with the new update. Check out Apple’s website to see the full list of iPhones that can download and install the latest iOS update.
Are Apple Servers Overloaded?
When Apple releases a new iOS update, millions of people are connecting their iPhones to Apple servers to download and install it. With all those people connecting simultaneously, Apple’s server may struggle to keep up, which could be the reason why your iPhone won’t update.
We saw this problem when iOS 13 was released. Thousands of people had a hard time installing the update and asked us for help!
So, if you’re trying to perform a major update on your iPhone, keep in mind that lots of other people are too, so sometimes you just have to be a little patient! Visit Apple’s website to see if their servers are working properly.
My iPhone Still Won’t Update!
If your iPhone still won’t update, it’s time to restore your iPhone in iTunes. Make sure your phone is backed up before restoring, because you’ll be erasing all content and settings from your iPhone.
Restoring Your iPhone
- Open iTunes on your computer and plug in your iPhone using your Lightning cable.
- Click the iPhone button at the top of the iTunes window.
- Click the Restore button on the righthand side of the window.
- Confirm you want to restore your device in the pop-up window. iTunes will download the latest version of iOS, erase everything from your iPhone, and install an updated version of iOS.
Help! A Restore Didn’t Work!
If you’re still seeing errors in iTunes, follow our tutorial on how to DFU restore your iPhone. This is different from a traditional restore because it wipes all software and hardware settings from your phone. It’s often seen as the final step in fixing software on a stuck iPhone. If the DFU restore doesn’t work, there’s probably a hardware problem with your iPhone.
Your iPhone: Updated
And there you have it: your iPhone is finally updating again! I hope this article helped you out. Let us know which solutions worked for you in the comments section below.
About Author
I’m Andrew Kunesh, a technology writer and IT professional from Chicago. My goal is to help you fix the many errors and problems your Apple devices may face. Thanks for checking out our work!
Источник
Will there be an updated iPhone in the current size this year?
Adelphos33
macrumors 65816
Moonjumper
macrumors 68030
I hope so. Apple have said repeatedly that the iPhone screens are just the right size for one-handed use. I think they will keep that, and introduce an iPhone TwoHands model.
If they don’t, you should be able to get the current size cheaper for at least a year.
JayLenochiniMac
macrumors G5
It’s just rumors at this point so nobody knows.
They have to sell a last year’s model, so it’ll be either 5s or 5c. One but not both will be discontinued.
Sangdushi
macrumors regular
cynics
macrumors G4
T5BRICK
macrumors G3
Netherscourge
macrumors 6502
I fully expect a 5″ iPhone 6 with a full 1080p 16:9 ratio, but the bigger thew screen, the more pixel density it’s going to need to continue the «retina» clarity. 1080p might not be enough.
With Samsung threatening a 2560 x 1440 AMOLED display in the Galaxy S5 next month (along with 4GB of RAM and a crazy fast Quad-Core CPU, and a Iris Scanner?), Apple is going to continue to lose marketshare to larger Android phones all Spring and Summer long. They probably won’t release anything on the iPhone 6 until maybe September? That’s going to be a LOOOOONG drought for Apple.
If you think Apple’s current earning’s report is a bad sign, wait till you see the next one.
Samsung’s Galaxy S5 is going to drop at the worst possible time for Apple.
Apple needs to have a really HUGE upgrade/feature in the iPhone 6 too keep it’s marketshare or it’s going to fall fast.
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