Work life at apple

We recognize the whole you.

There’s more to you than anyone knows.
Bring your lived experience to Apple and see how much more there is to do, to share, and to discover. Because here, we welcome you for who you are and who you want to become.

Inclusion

Diversity includes. Inclusion empowers. And when we bring everybody in, we can do the best work of our lives together. That’s why we continue to strengthen our long-standing commitment to efforts such as inclusive hiring and development and equitable pay for all.

Different people from different backgrounds — they can connect the dots, maybe in a better way.

Shared Values

What you work for should reflect what you stand for.

For everything we create, we consider its impact — on our customers, our colleagues, and our planet. The same innovation that goes into making our products goes into taking on issues we care about deeply, such as accessibility, equity, privacy, and the environment.

Everyone joins Apple for a reason. Often it’s because they found a company that aligns with their own values. Hear stories from people at Apple

Professional and Personal Growth

Starting here is
just the beginning.

People are at the heart of Apple and we want you to thrive. From day one, you’ll have the opportunity to make meaningful contributions to the big picture. You can set yourself up for success with our career development framework, as well as guidance and resources that include course offerings from Apple University.

Change is a constant throughout your career at Apple, and you may choose different ways to grow. You can seek even greater depth within your expertise, change scope in your current position, or even explore a new opportunity here. Whatever you decide, you’ll play the lead role in your growth, and we’ll be behind you all the way.

Apple saw me personally,
saw what I could provide for other people.

Apple Benefits

Resources that matter. Because you do.

It feels like we’re not just coworkers. We’re really like Apple family here.

Join a team and inspire the work.

See our areas of work, worldwide locations, and opportunities for students.

Our values are part of everything built here — including careers.

Accessibility

Technology is most powerful when everyone can make their mark.

Education

Education is the great equalizer and a powerful source of opportunity for all.

Environment

Our goal is to leave the planet better than we found it.

Inclusion and Diversity

We’re committed to making Apple more inclusive and the world more just.

Privacy

We design Apple products to protect your privacy and give you control over your information.

Racial Equity and Justice Initiative

This is a long-term effort to help ensure more positive outcomes for communities of color.

Supplier Responsibility

We believe in a safe, respectful, and supportive workplace for everyone.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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Join us. Be you.

This is where individual imaginations gather together, committing to the values that lead to great work. Here, you’ll do more than join something — you’ll add something.

Work at Apple

Join a team and inspire the work.

Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students.

We aren’t merely creating products. We’re creating something magical for the person who uses it.

Life at Apple

Join our community and help define it.

Explore a collaborative culture of inclusion, growth, and originality, supported by resources that make a difference in your life.

To have a place that’s so inclusive and so willing to embrace everyone has definitely changed my life.

Just a few of the ways you can make a difference at Apple.

Our values are part of everything built here — including careers.

Accessibility

Technology is most powerful when everyone can make their mark.

Education

Education is the great equalizer and a powerful source of opportunity for all.

Environment

Our goal is to leave the planet better than we found it.

Inclusion and Diversity

We’re committed to making Apple more inclusive and the world more just.

Privacy

We design Apple products to protect your privacy and give you control over your information.

Racial Equity and Justice Initiative

This is a long-term effort to help ensure more positive outcomes for communities of color.

Supplier Responsibility

We believe in a safe, respectful, and supportive workplace for everyone.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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Make your passion your profession.

If you love exploring the ways that technology helps you do all of your favourite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.

Genuine, homemade support.

When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder that they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.

Your home. Now open for business.

Comfort, convenience and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role. You’ll need a quiet, distraction-free work space with a door that you can shut, an ergonomic chair, a desk for the iMac (and headset) that we’ll provide and your own network connection. Working from home isn’t for everyone, but if you’re confident, disciplined and self-motivated, home can be a place where work and life don’t clash — they collaborate.

We’ll train you to be the best.

You’ll get paid as you learn Apple technologies and get familiar with our approach to customer conversations, guided by a live instructor through an online program.

You’ll be well connected.

A network of coworkers is always there for you, and you’ll keep in touch with your team and manager through video conversations and chat tools.

Being part of Apple isn’t the only benefit.

All At Home Advisors — even those who work part-time — receive a robust benefits package, including product discounts and paid time away. We also have all kinds of resources to promote your career development. And that’s helpful, because the kind of work that you’ll do in the future at Apple may not even be invented yet.

We expect everything from
an Advisor that our customers do.

For years, Apple has been recognised as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. They’re curious investigators, technical problem solvers and good listeners. Are you? Do you like the way it feels when you help others? Do you have the discipline to manage yourself? Can you focus in a home environment? Are you a multitasker? Are you our next At Home Advisor?

Get noticed. Get better. Get ahead.

Is this where you want to begin your career with Apple, or where you want to end up? Either way, we’re committed to helping employees explore their potential. You’ll get regular coaching and mentoring to help you sharpen your skills. And you’ll gain valuable experience to help you succeed in practically any job, at Apple or beyond.

At Home Advisor Opportunities

Apple offers different kinds of at-home roles. See which matches your experience best.

At Home Advisor

As our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs — and remind them that behind our great products are amazing people.

At Home Team Manager

You’ll be responsible for providing daily supervision and promoting the development of At Home Advisors. Like our Advisors, you must be customer focused, self-motivated and friendly, with a passion to solve customer issues effectively. You’ll manage Advisors’ performance and development through regular online meetings and coaching sessions.

At Home Area Manager

You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.

“People are often confused or worried when they call with questions, but I’m trained to know what they don’t, so I turn things around for them — 180 degrees. I get to be the hero. And that feels pretty good.”

Find out more.

Have more questions about being an At Home Advisor? We have more answers.

Read the At Home Advisor FAQ

More opportunities at Apple.

Read about jobs throughout Apple, including positions in corporate offices, retail stores and more.

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At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations.

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